Key Skills

Job Description

Lead the team. Drive performance. Build a strong customer partnership.As Site Engineering Manager, you take full responsibility for the safe, efficient and reliable operation of the customer site. You will lead and develop the Resident Engineering team, manage the day-to-day relationship with the customer and ensure that contractual commitments and KPIs are successfully delivered.Working closely with the customer and internal stakeholders, you will drive continuous improvement, manage escalations and identify opportunities to further improve site performance. With your leadership and strong customer focus, you will build trust, strengthen our partnership and contribute to the long-term success of the site. What you'll be handling: You work with the Key Account Manager to deliver the forecasted budget and ensure all elements of contract delivery are measurable to support forward contract budgeting You ensure compliance with Health and Safety legislation and safe working procedures, regularly auditing site and business processes to maintain compliance You manage site resources and spare parts inventory to ensure contractual requirements and site performance are consistently achieved You plan and deliver strategic objectives for the life of the contract, including Preventive Maintenance plans, maintenance strategies, improvements and refurbishment plans You ensure weekly internal Key Performance Indicators are met and complete monthly contract reporting, highlighting successes and identifying opportunities for improvement You manage TGW reporting tools such as DART and CMMS, ensuring site teams use them effectively You conduct regular 1-to-1s and annual Personal Development Interviews, supporting team development, recognising excellent performance and managing underperformance appropriately You analyse near-miss and hazard reports, shift reports, maintenance tasks, spare parts usage and top loss reports to monitor performance and compliance You identify and support improvements in installations and products, providing feedback to continuously improve customer delivery You use internal networks across Lifetime Services and the wider business to support the site, share knowledge and contribute to overall business performance What you'll need: You hold an Electrical Engineering qualification at a minimum of MBO-4 Level or equivalent You have experience managing a team within a high-risk automation or engineering environment You have proven experience delivering service contracts or managing internal customers to ensure strong operational performance You are skilled at developing strong cross-functional relationships to support overall business performance You have great language skills (Dutch and English) and can communicate clearly and professionally, both verbally and in writing You hold an IOSH/NEBOSH qualification or equivalent in Health and Safety You have experience within the intralogistics What you'll receive: A dynamic, open and informal working environment with pleasant colleagues Immediate a permanent contract with a market conform salary and 8% holiday allowance Company car, mobile phone and laptop Collective Labor Agreement Metaal en Techniek, Technisch installatiebedrijf applies 32 holidays plus extra age days in accordance with the Collective Labor Agreement Excellent secondary employment conditions, including collective health insurance, a bicycle plan and generous employee insurance *TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.

Core Responsibilities

Lead the Resident Engineering team and oversee the safe, efficient, and reliable operation of the customer site, including contract delivery, budgets, resources, and health and safety compliance. Monitor KPIs and performance, manage customer relationships and escalations, and drive maintenance planning, team development, and continuous improvement.

Requirements

Requires an electrical engineering qualification at MBO-4 level or equivalent, experience leading a team in a high-risk automation or engineering environment, and experience delivering service contracts or managing internal customers. Candidates should have intralogistics experience, strong cross-functional and communication skills in Dutch and English, and an IOSH, NEBOSH, or equivalent health and safety qualification.

Benefits

• Permanent Contract
• Market-Competitive Salary
• 8% Holiday Allowance
• Company Car
• Mobile Phone
• Laptop
• 32 Days of Holiday
• Additional Age-Related Leave
• Collective Health Insurance
• Bicycle Plan
• Employee Insurance