• Design and deliver onboarding and continuous coaching programmes for the business development team, covering the full business development cycle and the effective use of approved AI tools.

• Develop role-specific playbooks, readiness programmes, and practical resources to help colleagues prepare for customer engagements.

• Expand AI enablement initiatives from business development to additional functions across the organisation.

• Roll out approved AI workflows to priority audiences, integrating learning into the tools and systems employees already use.

• Create task-based learning experiences that combine practical exercises, feedback, and knowledge checks for employees with different levels of experience.

• Train users to validate AI-generated outputs, handle information appropriately, understand approval boundaries, and escalate issues when necessary.

• Provide hands-on support to colleagues, identifying whether challenges relate to user knowledge, data quality, access permissions, or product functionality and coordinating with the relevant owners.

• Drive sustained adoption through manager engagement, internal champions, workflow integration, and readiness checks with tool owners before wider deployment.

• Monitor usage, proficiency, and output quality to evaluate the impact of AI solutions and identify barriers to adoption.

• Establish a structured feedback process, collecting and prioritising user input, routing issues to the appropriate teams, and communicating resolutions.

• Translate feedback and adoption insights into improvements to training materials, workflows, and AI products.

• Maintain an up-to-date library of learning resources and ensure outdated guidance is removed or replaced.

Requirements:

• Proven experience in business development or revenue enablement, including designing and delivering onboarding, coaching, playbooks, or readiness programmes linked to individual and team performance.

• Working knowledge of B2B business development processes, buyer roles, qualification methods, and customer preparation.

• Practical experience using AI tools in professional workflows, with the ability to demonstrate approved use cases and explain their sources, limitations, and potential inaccuracies.

• Strong facilitation, training, and coaching skills, with the ability to make complex concepts accessible to diverse audiences.

• Ability to design learning programmes around real work tasks and engage effectively with sceptical, busy, or time-constrained colleagues.

• Demonstrated success driving behavioural change and technology adoption, including identifying barriers to usage and implementing improvements.

• Strong analytical skills, with the ability to measure proficiency, output quality, and sustained adoption rather than relying solely on attendance or login metrics.

• Excellent communication and stakeholder management skills, with the ability to collaborate across functions and influence without direct management authority.

• A proactive, collaborative, and low-ego approach to problem-solving, constructive resistance management, and cross-functional delivery.

Nice to have:

• Experience working with defence or military users, or a military background and understanding of their operational environments.

• Business development or revenue enablement experience in B2B technology, defence, or other complex customer environments.

• Experience in employee enablement, organisational learning, or change management.

• Previous involvement in launching AI tools or enablement programmes and measuring correct, sustained usage.

• Familiarity with usage reporting, lightweight workflow configuration, or automation.

Benefits:

• Fully remote working arrangement.

• Full-time employment opportunity.

• International and cross-functional working environment.

• Opportunity to shape and lead an organisation-wide AI enablement programme.

• Hands-on exposure to AI tools, workflows, and practical adoption initiatives.

• Opportunity to influence how teams integrate emerging technologies into everyday business operations.

• Individual contributor role with meaningful ownership and broad organisational impact.