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People and Culture Local Services Associate

SAP IT Business Systeme

's-Hertogenbosch
Full-time, Temporary
0-2 years experience
Hybrid

Key Skills

HR operations
Employee services
Labor regulations
Compliance
Employee lifecycle management
Agentic AI
Context engineering
Data management
Communication
Problem solving
Emotional intelligence
Cultural awareness
Service mindset
Stakeholder management
Recruitment

Job Description

Job Description

What you'll bring

You're ready to deliver in a defined-term role at SAP. You bring curiosity, resilience, and the ability to adapt in a changing environment. You're a strong communicator who solves problems creatively and collaborates well. You have foundational knowledge in business and AI — you're comfortable using agentic AI in your daily work, applying context engineering to get more precise outputs, and using AI to automate routine tasks and prototype solutions. You review AI-generated outputs critically before acting on them, and you support others in building confidence with AI-assisted ways of working. You take initiative, get things done, and bring emotional intelligence and cultural awareness to every team interaction.

  • You bring experience or a solid foundation in HR operations, employee services, or a related people function.
  • You're comfortable navigating local labor regulations, HR policies, and compliance requirements and you know how to translate them into clear, functional support for employees.
  • You establish trust quickly — employees know they can rely on you for transparency, considered guidance on sensitive matters.
  • You approach your work with a genuine service mindset, keeping the employee experience at the centre.
  • You have a feel for the nuances of the employee lifecycle, from onboarding through to offboarding, and you're confident providing advice and guidance in person.
  • Career level: Graduate (entry level)
  • You are proficient in Dutch and English.

Knowledge of HR systems and data management is a plus, as is experience working across cross-functional teams. A background in a service-oriented HR role and the ability to balance operational precision with genuine human connection is what makes the difference here. You will set up and lead the working student program end-to-end — designing the framework, defining the criteria and processes, driving recruitment in partnership with hiring teams and universities, and aligning with internal stakeholders to ensure the program is well-integrated, consistently delivered, and built to scale.

What you'll build

You'll own a clear scope of work from start to finish. You'll collaborate with experienced SAP professionals and leave a visible mark on the outcomes. The role offers real responsibility not just support.

In this role you will deliver hands-on, in-person HR support to employees at your local site, serving as a trusted point of contact for questions, requests, and guidance across the full employee lifecycle. You will design, run, and continuously improve local HR processes, ensuring alignment with both organizational policy and country-specific regulatory requirements. You will help bring global People and Culture programs to life locally, adapting policy, process, and technology rollouts to fit the local context. You will maintain HR records and data quality, handle document requests, and support activities such as onboarding, benefits administration, and employment form completion. You will partner with cross-functional teams, providing advisory support and, where needed, acting as on-site HR representation and contribute to global P&C projects and technology migrations.

Where you belong

You'll join a team where experience matters and expertise has room to grow. SAP operates at a genuine global scale - across 180+ countries and every major industry. The culture is inclusive, intellectually serious, and built for people who want to keep developing.

The People and Culture Local Services team is part of SAP's broader HR Services organisation, in charge of delivering high-touch HR support where local presence, expertise, and human relation matter most. Furthermore you work closely with the local People & Culture team in the Netherlands.

Additional Information

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
 
We win with inclusion
 
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: [email protected].
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
Successful candidates might be required to undergo a background verification with an external vendor.
 
AI Usage in the Recruitment Process
 
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
Please note that any violation of these guidelines may result in disqualification from the hiring process.

Core Responsibilities

You will provide hands-on, in-person HR support to employees and manage the end-to-end working student program. Additionally, you will design and improve local HR processes while ensuring compliance with regulatory requirements and global policies.

Requirements

The role requires a graduate-level candidate with foundational knowledge in HR operations and business AI. You must be proficient in Dutch and English and possess strong communication and problem-solving skills.

Benefits

  • Flexible working models
  • Inclusive culture
  • Health and well-being programs

About SAP IT Business Systeme

Industry: Software Development

Company size: 10,001+ employees

SAP is a global leader in enterprise applications and business AI. We help organizations run mission-critical operations across finance, procurement, supply chain, human resources, and customer experience, moving from systems that record work to systems that can help execute it. Our goal is to be the #1 Business AI company, powering the Autonomous Enterprise. The Autonomous Enterprise brings together enterprise applications, trusted business data, and AI assistants and agents that can reason, recommend, and act within business processes with governance, accuracy, and compliance built in. • Joule serves as the engagement layer across SAP systems and beyond, connecting data, workflows, and agents. • SAP Autonomous Suite brings Joule Work, AI agents and assistants, data, and applications together to execute end-to-end business processes across finance, supply chain management, spend management, human capital management, and customer experience. • SAP Business AI Platform brings together AI, data, process context, and governance, so organizations can build, integrate, scale, and run AI. • SAP also offers 25+ Industry AI editions embedded in sector-specific processes and compliance requirements across pharma, automotive, consumer goods, energy, and more. • RISE with SAP and SAP GROW help organizations move to the cloud and benefit from AI at their own pace. Our partners amplify SAP’s value through solution innovation, deep product expertise, world-class services, and more. We’re committed to meaningful, respectful conversations. To maintain a positive environment, we moderate comments that target individuals, contain discriminatory, harassing, or threatening content, share personal information without consent, or promote misinformation, spam, or third-party links. We support open dialogue and constructive feedback but may remove content that violates these guidelines without notice. For moderation questions, DM us or contact [email protected].

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