Global Service Project Manager – Drive Customer Success
Key Skills
Job Description
Mpac in Wijchen, Netherlands seeks a Project Manager Service to manage service and after-sales projects for customers worldwide. You will ensure projects are completed on time, within budget, and to high quality standards. This role links customers with internal teams and drives delivery excellence. The position focuses on coordinating cross-functional teams, maintaining stakeholder relationships, and delivering exceptional customer outcomes in a dynamic international environment.
Core Responsibilities
Manage service and after-sales projects for customers worldwide, ensuring delivery on time, within budget, and to high quality standards. Coordinate cross-functional teams, connect customers with internal teams, maintain stakeholder relationships, and deliver strong customer outcomes.
Requirements
The posting does not specify formal qualifications or a required number of years of experience. The role calls for project management capability, cross-functional coordination, stakeholder relationship management, and a focus on customer outcomes in an international environment.
About Mpac Group
Industry: Automation Machinery Manufacturing
Company size: 1,001-5,000 employees
Mpac Group is a global provider of advanced automation and packaging solutions for leading manufacturers across Food & Beverage, Health and Personal Care and Consumer Goods industries. With a strong heritage in engineering and technology, Mpac develops intelligent systems that help businesses improve efficiency, reliability, and performance in complex production environments. The Group brings together a portfolio of specialized companies - Langen Packaging Automation, Lambert Ingenious Automation, Switchback Packaging Automation, Boston Conveyor & Automation, CSi Palletising, and SIGA Vision - each delivering expertise across different areas of automation technology. By combining these capabilities, Mpac provides integrated solutions that support every stage of the production and packaging process. Working collaboratively across the Group, Mpac companies help customers solve complex manufacturing challenges and adapt to evolving industry demands through innovation, engineering excellence, and intelligent automation.