Freelance E-Commerce Operations & AI Manager - Right Hand to the CBO - 25 - 30h/week
Key Skills
Job Description
For my client, a DTC jewelry brand I'm looking for the CBO's right hand. You will take a large share of operational and admin work off her plate, keep projects moving and use AI to make the way they work faster.
What you will do
👉Operations: check stock against launches and campaigns, track our manufacturing partner (delays, open orders, quality) and keep new designs on schedule from brief to first order
👉Website & CRO: keep product pages, FAQs and prices up to date, QA before go-live, brief our developers and suggest UX and conversion improvements
👉 Marketing: coordinate with performance marketing and our newsletter agency, support influencer marketing and whitelisting, and bring ideas to our social team (creating content yourself is a plus)
👉Business: understand our product catalogue deeply – what sells and why – and help take customer service to the next level by weighing cost against value
👉Admin: run the CBO's week – agendas, notes, action items and a weekly status update
👉AI: spot recurring tasks and automate them with the best AI tools available
👉You handle follow-ups, QA, reporting and automations independently; decisions on launches, pricing and budgets stay with the CBO, and you prepare them.
The first three months focus on taking work off her plate and learning our processes; after that, automation and wider ownership follow.
Success means the CBO spends noticeably less time on operations and admin.
Must-haves
👉Around 5 years in e-commerce or DTC, ideally fashion, jewelry or beauty
👉Experience in UX and conversion rate optimisation (e.g. A/B tests, product pages, checkout)
👉Daily, hands-on use of AI tools of all kinds, and you keep up with what is new
👉Very structured, proactive and persistent in closing loops
👉Fluent English; German is a strong plus
👉Experienced freelancer, comfortable working remotely in Slack
Nice-to-haves
👉Influencer marketing or whitelisting experience
👉Shopify, Klaviyo, Gorgias, ClickUp or Modash
👉Content creation for Instagram or TikTok
👉Based in Amsterdam
If this sounds like a good fit, send us a short introduction about your background, the e-commerce projects you've worked on, and how you've used AI to improve workflows or automate tasks.
Core Responsibilities
You will act as the CBO's right hand by managing operational tasks, tracking manufacturing, and overseeing website updates and CRO. Additionally, you will leverage AI tools to automate recurring workflows and support marketing and customer service initiatives.
Requirements
Candidates must have approximately 5 years of experience in e-commerce or DTC, with hands-on expertise in AI tools and conversion rate optimization. Strong organizational skills, fluency in English, and experience as a freelancer are required.
About Time to hire
Industry: Software Development
Company size: 11-50 employees
We believe the hiring process should be fast, fair, and built for everyone. That’s why we created Time to Hire to transform the outdated, biased, resume-first model into a seamless, human-centered experience that helps companies find the right people, and people find the right opportunities.