B2B Customer Service Specialist - Customs & Shipments
Key Skills
Job Description
Wispex is seeking a Customer Service Representative (B2B) to join our Customer Service team in the Netherlands. You will work closely with the Customer Service Manager to deliver accurate, professional service to our B2B customers and support the growth of our organization. You will manage inbound and outbound customer communication, ensure smooth processing of customs-related activities, and contribute ideas to improve service quality and efficiency.
Core Responsibilities
Manage inbound and outbound communication with B2B customers and provide accurate, professional service. Support the processing of customs-related activities and suggest improvements to service quality and efficiency.
Requirements
The posting does not specify formal qualifications or prior experience requirements. It indicates a need to support B2B customers, handle customer communications, and assist with customs-related activities.
About Wispex
Industry: Transportation, Logistics, Supply Chain and Storage
Company size: 51-200 employees
Wispex originated from the family business Wispex Pijnacker VOF, founded in 1995. With a close-knit team of experienced customs declarants, we efficiently take care of your various customs declarations. As a Fenex member in the Netherlands and a FORWARD member in Belgium, we respond to the latest developments in the field of customs.