Trading Desk Support Associate
Key Skills
Job Description
flatexDEGIRO SE is seeking a Junior Trading Assistant in Amsterdam to be the first contact for retail traders. You’ll help customers on the platform, assist onboarding and KYC/EDD, handle trading inquiries, and learn our processes while collaborating with Brokerage and Risk teams. The role offers training, CFA Level 1 sponsorship, and career growth across departments in an international fintech, with a supportive team and a strong focus on service quality and process improvement.
Core Responsibilities
Serve as the first point of contact for retail traders, assist customers using the platform, and support onboarding and KYC/EDD processes. Handle trading inquiries and collaborate with Brokerage and Risk teams while learning internal processes and contributing to service quality and process improvement.
Requirements
The posting does not specify formal education, experience, or other mandatory qualifications. It describes a junior role with training and opportunities to learn trading support processes in an international fintech environment.
Benefits
- Training
- CFA Level 1 Sponsorship
- Career Growth Opportunities
About flatexDEGIRO
Industry: Financial Services
Company size: 1,001-5,000 employees
About flatexDEGIRO Serving more than 3.5 million customers in 16 countries, flatexDEGIRO’s aspiration is to be the leading European investment platform for building wealth. The company holds assets under custody of around € 100 billion and on average processed more than 75 million securities transactions for its customers in 2025. Through three brokerage platforms – DEGIRO, flatex and ViTrade, flatexDEGIRO provides trading access to around 50 stock exchanges in Europe, North America and the Asia-Pacific region as well as to over-the-counter direct trading. Its customers are active and well-informed traders who trade without investment advice. With ViTrade, flatexDEGIRO also serves highly active traders. Brokerage and banking business related to securities trading are handled by flatexDEGIRO Bank SE, a subsidiary with a full banking license. flatexDEGIRO uses proprietary technology with very high availability along the entire value chain and thus sets standards in platform and service quality. www.flatexdegiro.com