Information Modeler - Analyst
Key Skills
Job Description
Want to help shape how customer data works across a global bank? At ING, customer data connects customers, products and services across countries and business lines. Getting that foundation right is critical to creating great digital experiences, meeting regulatory expectations and enabling secure, efficient banking. It is the DNA of the digital operating model of the bank. That is where Global Customer Domain (GCD) comes in. We design and deliver ING’s global customer data capabilities and enable customer data to be used consistently across the bank. The Center of Expertise Customer Data Design defines the architecture and models behind these capabilities. We work at the intersection of business, data and technology, setting direction while working closely with countries and delivery teams to turn complex customer data challenges into clear, scalable designs. Your role & work environment The Information Modeler - Analyst is responsible for all data related aspects of developments that require new or changed data. This includes working as a contributing member of multiple concurrent projects, working with business/enterprise architects in understanding architectural directions, gathering and analyzing business data requirements, data modelling and designing data structures that align with architecture goals. You will work together with product managers, customer journey experts and engineers of the Tribe to develop business capabilities for a perfect customer experience. Responsibilities Are Modelling new features in conceptual and logical model. Assist and advice in mappings from country models to the global harmonized model. Consult ING domains on usage of the model and data concepts. Define and maintain business definitions, taxonomy, controlled vocabularies and reference data. Contribute to development of capabilities and services (API’s, notifications) from the model viewpoint. Ensuring compliance with data related policies, standards, roles and responsibilities. Create and maintain high quality data documentation that allows the data to be understood and used for additional purposes. We hire smart people like you for their potential. Our biggest expectation is that you remain curious. Keep learning. Take on responsibility. In return, we will support you in developing into an even better version of yourself. Hold a master’s degree in information science or an equivalent qualification. Bring at least five years of relevant professional experience in business information analysis, semantic modeling, data modeling, or a closely related field. Demonstrate strong business orientation and analytical ability, translating business concepts into data designs and vice versa. Understand entity-relationship data modeling and interpret and explain logical and conceptual models in natural language. Build strong working relationships and demonstrate a strong customer-service orientation. Apply good general knowledge of the banking industry, its processes, and its products. Communicate fluently in English, both verbally and in writing. Work proactively and collaboratively as a team player with strong communication and documentation skills. Feel at ease in a cross-border culture, listen to others, and invest in shared goals. Ideally, bring experience with business-process redesign, data management, data-modeling techniques, architecture, comparable industry models, enterprise-wide information or data models, and associated governance processes. Rewards And Benefits We want to make sure you can strike the right balance between your career and your private life. Benefits include vacation days, pension, a 13th-month salary, holiday payment, hybrid working, and opportunities for personal growth. Find out more about our employment conditions Questions? Please visit our Frequently Asked Questions section to find answers to questions you may have. You can also contact the recruiter linked to this vacancy. Want to apply directly? Please upload your CV and motivation letter by clicking the Apply button. Original posting date 20 October 2026
Core Responsibilities
Model new features in conceptual and logical data models, and help map country models to the global harmonized model. Advise domains on data concepts, maintain definitions and reference data, contribute to model-driven capabilities and services, ensure policy compliance, and produce clear data documentation.
Requirements
Requires a master’s degree in information science or an equivalent qualification and at least five years of relevant experience in information analysis, semantic modeling, data modeling, or a related field. Candidates should combine strong analytical and business orientation with data-modeling expertise, banking knowledge, fluent English, and collaborative communication skills.
Benefits
- Vacation Days
- Pension
- 13th-Month Salary
- Holiday Payment
- Hybrid Working
- Personal Growth Opportunities
About ING Nederland
Industry: Banking
Company size: 10,001+ employees
ING is a global bank with a strong European base. With 14,500 employees in the Netherlands, we’re one of the biggest employers in the country. Our research tells us that we stand out here because of our great working culture, competitive benefits and interesting work. We believe in sustainable progress for all, not just for the few. We aim to support and contribute to economic, social and environmental progress. Because progress doesn’t start with perfection. It starts with people, their ideas and their drive to make things better. Collaborative and inclusive We’re proud of our diverse and multinational make-up. Joining the ING team means contributing to a collaborative and inclusive culture, having a hybrid way of working and being part of the positive impact that we strive to make on people and the planet. We don’t believe in one ‘perfect’ way of doing things. The best solutions emerge when people work together, stay curious and learn from each other. You’ll get responsibility from day one, along with the trust and freedom to make your own choices and contribute your perspective. Purpose ING’s purpose is empowering people to stay a step ahead in life and in business. This purpose guides us in everything we do. Rather than telling our people what to do, we trust them and encourage them to carve out their career in a way that works best for them. We want to enable people to grow in their own way, without being held down. Because doing great things starts by doing your thing. So, are we offering the perfect job? Maybe not. But you might find something better: a place where you can be yourself, keep growing and make an impact through the work you do.