French Customer Experience Specialist
Key Skills
Job Description
Vintage.com is seeking a French-speaking Customer Experience Agent to join our EU CX team in the Netherlands. You’ll support customers via phone, email and digital channels, guiding them through the service and resolving issues with care and confidence. Based near Arnhem/Duiven, you’ll work with Operations and the warehouse to ensure joined-up journeys, share feedback for service improvements, and help build trust through clear communication.
Core Responsibilities
Support customers in French through phone, email, and digital channels, guiding them through the service and resolving issues. Coordinate with Operations and the warehouse, share feedback to improve service, and build customer trust through clear communication.
Requirements
The role requires French-language customer support across phone, email, and digital channels. The posting does not specify education, prior experience, or other formal requirements.
About Vintage Cash Cow
Industry: Internet Marketplace Platforms
Company size: 501-1,000 employees
Vintage Cash Cow is a fast-growing circular economy business on a mission to make it easy and rewarding for people to declutter responsibly! We're pioneers in our industry — put simply, no one else is doing it like us. With over 500 employees, we're building a unique operation powered by hundreds of in-house experts in vintage, antiques, and second-hand goods. Together, we’re redefining how people value and recycle the past, helping customers turn unwanted items into money while promoting sustainability and reuse. As we continue to scale, we’re always on the lookout for talented, passionate individuals to join us in shaping the future of the vintage and re-commerce world!