Aerospace Automation: Customer Success Lead (Hybrid)
Key Skills
Job Description
Airborne is seeking a Customer Success Manager to lead the end-to-end relationship with high-profile customers in aerospace and other industries. You will guide implementation, drive value, and expand partnerships while coordinating with Sales, Software, Service, and Product teams to maximize outcomes. Ideal candidates have 5+ years in customer-facing roles, strong English proficiency, and a proactive, organized approach.
Core Responsibilities
Lead end-to-end relationships with high-profile customers in aerospace and other industries. Guide implementation, drive customer value, and expand partnerships while coordinating with Sales, Software, Service, and Product teams.
Requirements
Candidates should have at least five years of experience in customer-facing roles and strong English proficiency. A proactive and organized approach is also expected.
About Airborne
Industry: Plastics Manufacturing
Company size: 51-200 employees
Airborne is the technology leader in advanced composites, specialized in the industrialisation of engineering and manufacturing of durable fiber reinforced composites for Space, Aeronautics and Marine industries. With our 25 years heritage in composites, we provide our clients with high-end composite solutions either directly through advanced manufacturing of components or by developing industrialisation packages which we implement at manufacturers of choice. Airborne’s focus is on high-end composite components, at high production rates at radically low conversion costs. In total, a dynamic group of about 150 employees work at Airborne, at all levels, and from various backgrounds and nationalities. We have departments for manufacturing, engineering, quality assurance, financial administration, purchasing and support staff. At Airborne we know that innovation in manufacturing through automation, digitalisation and advanced analytics is the catalyst for the significant increase in productivity that companies need to stay competitive. We understand the complexity and cost involved in producing composite products for demanding applications in highly regulated industries. Our legacy in advanced composites manufacturing makes us experts in developing and delivering automated solutions that enable our customers to achieve high production rates and radically low conversion costs.