Customer-Focused Export Docs & Booking Coordinator
Key Skills
Job Description
ZIM Integrated Shipping Services Ltd. is seeking a highly organized Customer Service Booking Coordinator for our Benelux team. You will ensure accurate shipment documentation, verify data, and distribute docs to support compliant operations while coordinating with internal teams and customers. You will handle inquiries via phone, email, or online systems, align with booking, back office, and operations, and drive improvements in documentation turnaround times.
Core Responsibilities
Coordinate customer bookings and shipment documentation, ensuring data accuracy and compliant document distribution. Respond to customer inquiries and work with booking, back-office, and operations teams to improve documentation turnaround times.
Requirements
The posting emphasizes strong organization and the ability to coordinate accurately across customers and internal teams. It does not specify formal education, years of experience, or other explicit qualifications.
About ZIM Integrated Shipping Services
Industry: Transportation, Logistics, Supply Chain and Storage
Company size: 5,001-10,000 employees
Launched in Israel in 1945, ZIM (NYSE:ZIM) became a pioneer in container shipping in the early 1970’s, and has established itself as a leading global, asset-light container liner shipping company. We provide customers with innovative seaborne transportation and logistics services, covering the world’s major trade routes and focusing on select markets where we have competitive advantages and are able to maximize our market position. ZIM’s unique strategy as a digital-oriented, asset-light, global niche carrier offers distinctive advantages, allowing the company to provide innovative and premium customer-centric services while maximizing profitability. Through this focused strategy, enhanced digital tools, and a reputation as a top industry performer with high schedule reliability and service quality, ZIM is positioned to continue to expand its leadership and achieve best-in-class margins.