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Cleaning & Restoration Operations Lead (Hands-On)

IICRC

Zwolle
Full-time
5-10 years experience
On-site

Key Skills

Operations Management
Carpet Cleaning
Water Restoration
Hands-On Leadership
Team Guidance
Operational Efficiency
Safety Compliance
OSHA Compliance
Customer Satisfaction
Quality Control
Training
Process Improvement

Job Description

Voda Cleaning and Restoration seeks an experienced Operational Manager to oversee daily carpet cleaning and water restoration operations. You will drive efficiency, safety, and customer satisfaction while guiding field teams and maintaining quality across projects. The role requires hands-on leadership, with the ability to assist in carpet cleaning jobs when needed, and a focus on OSHA compliance, training, and process improvements to sustain high service standards.

Core Responsibilities

Oversee daily carpet cleaning and water restoration operations, guiding field teams and maintaining quality across projects. Promote efficiency, safety, and customer satisfaction, assist with carpet cleaning work when needed, and support training and process improvements.

Requirements

The role calls for an experienced operations manager with hands-on leadership ability and experience overseeing carpet cleaning and water restoration operations. The manager should be able to assist with field work and focus on OSHA compliance, team training, quality, and process improvement.

About IICRC

Industry: Education Administration Programs

Company size: 5,001-10,000 employees

The IICRC is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries. In partnership with regional and international trade associates, the IICRC serves more than 50 countries with offices in the United States, Canada, United Kingdom, Australia, New Zealand, and Japan.

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