Dutch-Speaking CX Specialist (Hybrid, Amsterdam)
Key Skills
Job Description
MR MARVIS in Amsterdam is seeking a flexible Customer Experience agent to support Dutch-speaking customers across email, phone, chat and social media. The role requires fluent Dutch and English and at least 24 hours per week, including weekend shifts. You’ll help with product questions, returns and feedback, while enjoying perks like paid vacation time, pension, lunch at the office, and a hybrid office setup with 60% in-person collaboration.
Core Responsibilities
Support Dutch-speaking customers through email, phone, chat, and social media. Answer product questions, assist with returns, and handle customer feedback.
Requirements
Fluent Dutch and English are required. The role requires at least 24 hours per week and includes weekend shifts.
Benefits
- Paid Vacation Time
- Pension
- Office Lunch
About MR MARVIS
Industry: Retail Apparel and Fashion
Company size: 51-200 employees
MR MARVIS shares positive energy around the world by creating iconic designs, offering best-in-class service and driving conscious decisions for people & planet. In March 2023, we announced our status as an official B Corporation. As a B Corp, we are part of a global community of businesses that meet high standards of social and environmental impact. Since the beginning in 2016, our Amsterdam-based brand has produced all of its garments exclusively in Portugal. The ultimate fit and iconic style of our collection never changes; every season the same collection remains available, but with newly added styles & and garments. MR MARVIS products are available online at mrmarvis.com and at our flagship stores.