Key Skills

Job Description

Are you our new colleague? We are looking for a dedicated Field Service Engineer to join our growing team! About us Addinor paves the way for new possibilities and opportunities with additive manufacturing solutions. Led by a team of passionate 3D printing experts and equipped with pioneering technology, we aim to guide manufacturers into the new era of how things are done. With over a decade in the industry, we have gathered a lot of experience in the field of 3D printing and insights gleaned from the Nordic manufacturing industries that we seek to share. By offering an extensive array of 3D printing technologies and services, we facilitate businesses to seamlessly achieve their manufacturing goals with speed and efficiency. Redefining Manufacturing, One Layer at a Time Addinor operates under the umbrella of Pronect, which itself is part of the family owned Liljedahl Group. About the Role Addinor is establishing a new Field Service Engineer (FSE) position in the Netherlands to support our continued growth in Benelux. This is a high-activity customer-driven role with main focus on supporting our customers with on-site services. The Benelux region is an important industrial and technology market for Addinor, and you will play a key role in establishing and expanding our local presence. The position combines maintaining machines, installing new systems as well as being the first response for any aftermarket related topics in the Benelux. You will take ownership of customer service activities from the first interaction and coordinate with technical and commercial colleagues when specialist expertise is required. Success in the role requires technical curiosity, persistence and the ability to build strong relationships with customers. This is a role for someone who enjoys a fast-paced environment, is comfortable working independently and interacting with customers on-site, and wants to build a career in advanced industrial technology and additive manufacturing. Who We Are Looking For You are technically minded and enjoy solving problems in a hands-on environment. You are comfortable working independently at customer sites and motivated by helping customers maximize the performance and reliability of their equipment. We believe you will succeed in this role if you: Have a strong interest in technology, engineering and advanced manufacturing. Experience in field- and/or service work, as well as maintenance and repair of machinery, is a plus Enjoy troubleshooting, problem-solving and working with complex technical systems. Are proactive, structured and capable of managing your own service activities. Can communicate confidently with both technical and non-technical stakeholders. Have good organizational skills and can effectively prioritize tasks in a dynamic environment. Are customer-focused and take pride in delivering high-quality service. Can work independently while collaborating closely with colleagues across different functions. Are flexible and comfortable in an environment where priorities can change quickly. Enjoy traveling and spending time on-site with customers. Are fluent in Dutch and English, both written and spoken. Location & Travel This is a home-based position located in the Benelux region. The primary service area is Belgium, the Netherlands and Luxembourg, with occasional travel to the Nordics and Baltics. As part of our service organization covering the Nordics, Baltics and Benelux, you should enjoy working independently, be comfortable with a flexible schedule and be willing to travel regularly as part of the role. What Addinor offers A key role in establishing and growing Addinor’s local presence in Benelux. A place in an established team that is expanding across both the Nordics and Benelux, with close regional collaboration and shared commercial goals. Exposure to innovative industrial technologies, products and services. A great opportunity to grow professionally as well as shape and develop your career as we expand further in the Benelux region and the Nordics. Pay range and compensation package To be confirmed by Addinor, with final employment terms aligned to the employing country and location. Want to know more? Send in your application here on LinkedIN and we will contact you for further handling Questions about the position and Addinor can be directed to; HR Manager: Timothy Nilsholm Email: [email protected] Phone: +46 70 438 50 02 Service Manager : Jonas Steen Email: [email protected] Phone: +46 370 48889 We are looking forward to hear from you!

Core Responsibilities

Install, maintain, and repair additive manufacturing systems at customer sites across Belgium, the Netherlands, and Luxembourg, and serve as the first point of response for aftermarket service matters. Own customer service activities from initial contact, coordinating with technical and commercial colleagues when specialist support is needed.

Requirements

The role calls for a technically minded, customer-focused person with an interest in engineering, advanced manufacturing, and complex technical systems; field service or machinery maintenance and repair experience is a plus. Candidates should be organized, proactive, able to work independently and collaboratively, comfortable traveling regularly, and fluent in spoken and written Dutch and English.