Key Skills

Job Description

Account Manager | eCommerce Marketing Agencies Fully Remote Must speak Dutch Location not restricted to the Netherlands Can work in Dutch business hours Are you an experienced Account Manager who understands eCommerce, DTC brands, and digital marketing? We're building our network of experienced Account Managers who have worked with eCommerce marketing agencies and know how to help brands grow. We're interested in professionals who can manage client relationships, understand marketing performance, coordinate delivery teams, and turn business goals into actionable strategies. A strong understanding of Klaviyo and email marketing is essential, even if your agency experience extends beyond email marketing. About the Opportunity: We're connecting with experienced Account Managers who have supported eCommerce and direct-to-consumer (DTC) brands across different areas of digital marketing. Depending on your background and experience, you may be considered for opportunities involving client relationship management, marketing strategy, campaign performance, and cross-functional team coordination. What You'll Do: Manage relationships with a portfolio of eCommerce and DTC clients. Serve as a trusted point of contact, understanding client goals, expectations, and business priorities. Lead client meetings, performance discussions, and regular account reviews. Monitor marketing performance and translate data into actionable recommendations. Coordinate internal specialists, including email marketers, copywriters, designers, media buyers, and other delivery team members. Manage timelines, deliverables, approvals, and client feedback. Identify opportunities to improve campaign performance, retention, and overall account growth. Proactively communicate updates, address concerns, and manage client expectations. What We're Looking For: Experience as an Account Manager, Client Success Manager, or similar client-facing role within an eCommerce or digital marketing agency. Experience working with eCommerce or DTC brands. Strong understanding of email marketing and Klaviyo, including campaigns, flows, segmentation, and performance metrics. Ability to understand marketing performance data and communicate meaningful insights. Experience coordinating cross-functional marketing and creative teams. Strong written and verbal communication skills. Organized, proactive, and comfortable managing multiple client accounts. Able to work independently and take ownership of client relationships and deliverables. It's a Plus If You Have Experience working with Shopify-based brands. Background in email and SMS marketing, paid media, retention, or lifecycle marketing. Experience managing multiple eCommerce accounts simultaneously. Familiarity with tools such as Klaviyo, Shopify, ClickUp, Asana, Slack, or similar platforms. Why Join Our Network? We're continuously connecting experienced eCommerce marketing professionals with opportunities across different agencies and growing brands. By applying, you'll have the opportunity to be considered for relevant Account Management openings and other opportunities that align with your experience. Interested? If you have experience managing eCommerce clients and understand how email marketing contributes to business growth, we'd love to hear from you. Let's connect! Apply today and let's explore where your experience could be a great fit!

Core Responsibilities

Manage relationships and performance discussions for a portfolio of e-commerce and DTC clients, translating marketing data and business goals into actionable recommendations. Coordinate internal specialists and oversee timelines, deliverables, approvals, client feedback, and opportunities to improve campaign performance and account growth.

Requirements

Candidates should have experience in account management or a similar client-facing role at an e-commerce or digital marketing agency, with experience supporting e-commerce or DTC brands. They need a strong understanding of email marketing and Klaviyo, the ability to interpret performance data, and strong communication, organization, and cross-functional coordination skills.