EVERIENCE logo

Senior Technical Operations Coordinator (m/w/d)

EVERIENCE

Rotterdam
Temporary
5-10 years experience
On-site

Key Skills

Stakeholder management
Operational support
Project coordination
Document management
Logistics coordination
Microsoft Office 365
Administrative support
Compliance
Audit support
Communication
Time management
Problem solving
Attention to detail
Executive support

Job Description

Company Description

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.

With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.

Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.

In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.

Job Description

We are looking for an experienced Senior Technical Operations Coordinator to provide operational and coordination support to senior leadership within a fast-paced international environment. The role requires a proactive professional who can manage multiple priorities, coordinate stakeholders, and ensure the smooth delivery of operational activities across several teams.et j

Responsibilities

  • Provide proactive, high-quality day-to-day support to senior managers, understanding priorities and helping teams operate effectively.
  • Build strong working partnerships with stakeholders, taking ownership of actions and coordination with minimal supervision.
  • Act as a central coordination point across multiple teams, ensuring effective communication and follow-up.
  • Coordinate complex international travel arrangements, including visas, logistics and supporting documentation.
  • Support global assurance and audit programmes, including preparation, review and follow-up of reports and actions.
  • Coordinate, review and publish controlled documents, procedures and manuals.
  • Support office management and operational activities alongside leadership teams.
  • Organise meetings, workshops and events from planning through to delivery.
  • Work across multiple digital systems and identify opportunities to improve efficiency and ways of working.
  • Provide flexible support across the wider Technical Operations team.
  • Monitor actions, deadlines and commitments to ensure effective delivery.

Qualifications

  • Proven experience in a senior coordination, operations, executive support, project support or similar role.
  • Strong organisational skills with the ability to manage multiple priorities simultaneously.
  • Experience supporting senior leaders and working with confidential or sensitive information.
  • Excellent stakeholder management and communication skills.
  • Ability to work independently, exercise sound judgment and take ownership of outcomes.
  • Experience coordinating international travel, logistics and complex operational activities.
  • Strong document management and administrative coordination skills.
  • Experience supporting audits, assurance activities, compliance processes or governance-related activities is an advantage.
  • Proficiency with Microsoft Office 365 and the ability to work across multiple digital platforms and systems.
  • Strong attention to detail combined with a proactive and solutions-focused mindset.
  • Comfortable working in a dynamic, international and fast-paced environment.
  • Fluent English communication skills, both written and spoken.

Additional Information

  • Location: Rotterdam, Zuid-Holland
  • Hours: 36-40 hours per week
  • Start Date: January 2027

All our positions are open to both women and men and are, of course, open to people with disabilities.

  • Level of Experience: 5-10 ans
  • Department: Fonctions transverses
  • Type de contrat: CDD
  • Core Responsibilities

    The Senior Technical Operations Coordinator will provide high-level operational support to senior leadership and act as a central point of coordination across multiple teams. Responsibilities include managing international travel logistics, supporting audit and assurance programs, and overseeing document management and office operations.

    Requirements

    Candidates must have proven experience in senior coordination or executive support roles with strong organizational and stakeholder management skills. Proficiency in Microsoft Office 365 and the ability to work independently in a fast-paced, international environment are required.

    About EVERIENCE

    Industry: IT Services and IT Consulting

    Company size: 51-200 employees

    Since 2012, we have been helping our clients in Business Development and achieving their goals in a market undergoing deep contraction and change. In line with corporate objectives, since 2020, we have finalized the acquisition by the French company Helpline, a European leader in IT support, User Experience, and digital transformation, in our shared path of geographical expansion, and we have become part of the international group under the everience brand. As part of the group, which employs over 5,000 people, we offer three main areas of business in Italy: Helpdesk Support Managed Services: Ongoing support from technicians, system administrators, and network experts for the client infrastructure in corporate and enterprise environments, aimed at reducing costs through digitalization and the implementation of nearshore multilingual solutions (300 agents in Timisoara, Romania). Break Fix Support and Technical Dispatch in Italy and Abroad: Through our technicians, partners, and suppliers, we support our clients in their global expansion projects, following them in different locations. We handle IMAC activities and distributed technological projects: we offer service management based on the ITIL framework across the entire process, 12 hours a day, 7 days a week. Technology Consulting: Thanks to our background and corporate experience, we provide SMEs with proven solutions, allowing them to focus valuable energy on revenue generation and cost reduction. We design and implement customized IT solutions while respecting client requests and objectives. For a no-obligation quote, we offer a free benchmark on the status of your technological services. Digitalizing your processes is a matter of how, not if. As soon as possible, not when. Why not be supported by experts?

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