Key Skills

Job Description

About The Job SENIOR G&E EXECUTIVE Is organizing truly your passion, and do you know how to turn a client request into a successful and memorable event? We are looking for a Senior G&E Executive to strengthen our team at the Leonardo Royal Hotel Den Haag Promenade & Leonardo Hotel Den Haag Babylon! WHAT DOES YOUR DAY AS A SENIOR G&E EXECUTIVE LOOK LIKE? As a Senior G&E Executive, you are responsible for the organization and coordination of groups and events for Leonardo Royal Hotel Den Haag Promenade & Leonardo Hotel Den Haag Babylon. From the first inquiry until the final evaluation, you make sure every detail is taken care of. You manage a broad range of meetings, conferences, dinners, group bookings, and special events. With your experience and commercial mindset, you know how to translate clients' wishes into successful events while identifying opportunities to maximize revenue. You work closely with operational departments and are a trusted point of contact for both clients and colleagues. As a senior member of the team, you take ownership of more complex requests and events, support your colleagues when needed, and contribute to continuously improving our commercial approach and way of working. a Few Responsibilities Managing groups, meetings, and events from the initial inquiry through to execution and follow-up. Maximizing revenue and guest satisfaction by responding quickly to requests, converting inquiries into confirmed business, and identifying upselling opportunities. Using your commercial insight to strategically manage pricing, availability, and event planning in line with the hotels' revenue objectives. Taking ownership of larger and more complex groups and events and ensuring all agreements and details are communicated accurately. Building and maintaining strong relationships with corporate clients, agencies, event planners, and other business partners. Ensuring contracts, deposits, cancellations, and invoicing are handled accurately and according to agreed procedures. Coordinating menus, packages, room requirements, and additional services while balancing the client's wishes with the commercial opportunities for the hotels. Working closely with operational departments to ensure a smooth handover and successful execution of each event. Supporting and sharing knowledge with colleagues within the G&E team and contributing to the continuous improvement of processes and commercial performance. Leonardo Royal Hotel Den Haag Promenade is located in the heart of international The Hague, right next to the green Van Stolkpark. The hotel lies between The Hague city center and Scheveningen beach. Guests can relax in our Promenade Healthclub & Spa or enjoy delicious international dishes at LEO’S International Flavors. Leonardo Royal Hotel Den Haag Promenade has 178 rooms and features a classic yet modern design, reflected throughout the hotel’s atmosphere. The hotel also offers 10 meeting rooms, making it the perfect choice for both business and leisure guests. Leonardo Hotel Den Haag Babylon has been an icon at The Hague Central Station since 1978 and is part of Leonardo Hotels. Centrally located, with a fantastic view and all the famous attractions within easy reach, the hotel has 143 rooms and several special meeting rooms. On the first floor of the hotel you will find our bar and restaurant "The Livingroom", where we create a real feeling of home for our guests. As Leonardo Hotels Benelux, we are part of the larger Leonardo Hotels Group and responsible for all activities for our 28 hotels in the Netherlands and Belgium. At Leonardo Hotels, we care deeply about personal growth, connection, and making an impact together. On average, our colleagues work with us for four years because we always look for good internal career opportunities, and we are quite proud of that! Job Requirements WHAT MAKES YOU A GREAT ADDITION TO OUR TEAM At least 2 to 3 years of relevant experience within Groups & Events, Meeting & Events, or a similar hospitality environment. Bachelor-level working and thinking capability (HBO), preferably combined with a hospitality-related education such as Hotel Management or Facility Management. Experience with both corporate and social events and confidence in managing larger or more complex bookings. Experience with Opera Sales & Catering is strongly preferred. Strong command of the Dutch and English languages, both spoken and written. A strong commercial mindset and the ability to recognize opportunities to increase conversion and revenue. You are organized, proactive, and comfortable taking ownership and making decisions. Professional, service-oriented, and a true team player who enjoys sharing knowledge with colleagues. Strong communication and relationship-building skills, enabling you to connect easily with clients and internal stakeholders. Strong numerical insight and the ability to think strategically while keeping an eye on the details. You remain calm and solution-oriented when plans change, because in events, they sometimes do! To be considered for this role, applicants must be an EU citizen or hold a valid work permit for the Netherlands. What You Receive From Us Travel allowance from 10 kilometers. Overtime can be paid out or saved as extra time off. Training and development opportunities. Clear internal growth opportunities. Access to a mental well-being support platform. Tax-friendly purchase options through a benefit program. Worldwide employee discount programs. An introduction experience including an overnight stay, dinner and breakfast. The mentioned salary is gross per month and applies to candidates aged 20 and above. COME SOON TO DRINK COFFEE WITH US! Do you see yourself taking the lead in creating successful groups and events for two unique hotels in The Hague? Then we would love to meet you! Send us your resume and motivation and let us know why you would be a great addition to our G&E team. Questions? Contact the recruitment department: [email protected]

Core Responsibilities

Manage groups, meetings, and events from initial inquiry through execution and follow-up, including complex bookings, contracts, pricing, and coordination with hotel operations. Build client relationships, maximize revenue and guest satisfaction, and support colleagues while improving team processes and commercial performance.

Requirements

Applicants should have 2–3 years of relevant groups and events or hospitality experience, with confidence managing corporate and social events, including larger or complex bookings. Bachelor-level working and thinking capability is expected, preferably with hospitality-related education; strong Dutch and English, commercial awareness, organization, communication, and numerical skills are required, and Opera Sales & Catering experience is strongly preferred.

Benefits

• Travel Allowance
• Paid Overtime or Time Off in Lieu
• Training and Development Opportunities
• Internal Career Growth Opportunities
• Mental Well-Being Support Platform
• Tax-Friendly Benefit Program
• Worldwide Employee Discounts
• Hotel Introduction Stay with Dinner and Breakfast