Business Excellence Process Manager - Large Projects
Work Arrangement
Office Days per Week: 3 days
Key Skills
Job Description
Processes Standardized. Performance Scaled. In this exciting role, you will drive the development and implementation of Construction Project Management (CPM) processes, including Salesforce adoption, while partnering with stakeholders across Logistics, Legal, PMO, IT and other functions. You will lead impactful process-improvement initiatives, contribute to global standards and help shape scalable solutions that support business growth and operational excellence. This is a full-time position and required up to 15% of travel. What You'll Do In this role, you will: Lead LP program management: Partner with stakeholders to gather business requirements for project-acquisition processes and tools, translating them into prioritized improvements that drive business value. Own NORM operations and continuous improvement: Act as the go-to expert for teams and regions, consolidating feedback, aligning priorities with IT, testing enhancements, developing reporting and dashboards, and overseeing relevant ICS queries and controls. Strengthen Salesforce execution: drive adoption of Large Projects features and improve data quality through clear operational standards. Manage ClickUp and dashboards: Champion the adoption of Large Projects features and drive high-quality data through clear and effective operational standards. Advance operational excellence: Lead process-mapping activities in Signavio and support key initiatives including sold-to governance, headcount governance, project-universe management, external project-database integration and project-closure systemization. Enable the organization: Support regional and segment business needs, maintain clear documentation and reporting, and provide ongoing support for databases and reporting tools. What You’ll Bring To Help You Succeed, We’ll Provide a Stable Working Environment, Strong Support, Learning Opportunities And a Collaborative Global Network. You’ll Bring University degree and strong analytical capabilities, with the ability to understand complex CPM processes and design practical solutions. Proven project-management experience and practical Salesforce knowledge; experience with Signavio or process mapping is an advantage. Broad understanding of interconnected business functions such as Sales, IT, Logistics and Legal. High ownership and a passion for process and project management, combined with strong communication and networking skills. Ability to communicate requirements simply and effectively; customer-side construction project-management experience or an MBA/equivalent business education is a plus. What’s In It for You Benefits We really value our people, and we've worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include: Good salary and bonus scheme Mobility allowance plus ability to claim your kilometers. 25 holidays + 3 additional days and 2 additional days if you are not sick during the year. A fully paid contribution free pension scheme. Free use of our shuttle bus from the metro station to the office. Hybrid working environment with options of working 2 days remotely. For expats the ability to work from your home country for 3 weeks/ year to be close to family. Bike and gym services. We have a very thorough people review process, unlike any we know of in any other business. We can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit, further our teams personally and professionally, get the best value for each employee, and increase the job satisfaction. Additionally, we offer you a wide range of benefits. Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Learn more about our recruitment process: Preparing for your Hilti Interview Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Legal Notice For further questions, please contact the Head of Business Excellence – Large Projects (Jessica Dierker, [email protected] or the Strategic TABP (Nicolette Spanjersberg, [email protected])
Core Responsibilities
Lead the development and improvement of Large Projects and Construction Project Management processes, including Salesforce adoption, operational standards, reporting, dashboards, and process mapping. Partner with global and regional stakeholders and IT to prioritize enhancements, support governance initiatives, maintain systems and documentation, and improve operational performance.
Requirements
A university degree, strong analytical capabilities, proven project-management experience, and practical Salesforce knowledge are required; experience with Signavio or process mapping is an advantage. Candidates should understand interconnected business functions and bring strong ownership, communication, and networking skills; construction project-management experience on the customer side or an MBA/equivalent business education is a plus.
Benefits
- Salary and Bonus Scheme
- Mobility Allowance
- Paid Pension Scheme
- Shuttle Bus
- Hybrid Working
- Home-Country Remote Work for Expats
- Bike Services
- Gym Services
- Additional Vacation Days
About Hilti Nederland BV
Industry: Wholesale Building Materials
Company size: 201-500 employees
Hilti staat voor kwaliteit, innovatie en directe klantrelaties. Met ruim 32.000 werknemers en zo’n 280.000 contacten per dag, helpen wij wereldwijd werkzaamheden op bouwplaatsen eenvoudiger, sneller en veiliger te maken - en werken we hieraan dagelijks samen met onze klanten. Met producten, systeemoplossingen, software en services die een echte meerwaarde bieden. Hilti is gedreven door innovatie: innovatie op het gebied van eenvoudiger machineparkbeheer, innovatie van veiligere en krachtigere machines, en innovatie door middel van BIM. Daarmee biedt Hilti ondersteuning in elke fase van een bouwproject: van planning, ontwerp tot en met de uitvoering van een gebouw. Denk hierbij aan de Hilti Jaibot en het nieuwe slimme 22v accu platform, waarop machines voor lichte tot zware toepassingen op één accu platform werken. Hilti bouwt aan een betere toekomst - met duurzame en innovatieve oplossingen. Het bedrijf neemt de maatschappelijke verantwoordelijkheid op zich om buiten de kernactiviteiten te werken aan een betere toekomst. Naast de Hilti Foundation dragen ook de waarden, integriteit, moed, teamwerk en betrokkenheid, bij in de dagelijkse omgang met teamleden, partners en klanten. Ben je benieuwd hoe het is om voor Hilti te werken? Kijk dan eens op careers.hilti.nl.