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Global Custody: Client Account & Oversight Officer (Hybrid)

BNP Paribas Nederland

Amsterdam
Full-time
5-10 years experience
Hybrid

Key Skills

Client Relationship Management
Client Delivery Oversight
Service-Level Agreement Adherence
Outsourced Services Oversight
Nearshored Services Oversight
Escalation Management
Cross-Border Collaboration
Identifying Development Needs

Job Description

BNP Paribas Nederland is seeking a Client Account and Oversight Officer Custody within Securities Services Amsterdam. You will report to the Head of Banking Services Operations and serve as the escalation point for client delivery, ensuring SLA adherence and robust oversight of outsourced or nearshored services. In this role you will collaborate with local and international teams, manage client relationships across multiple jurisdictions, identify development needs, and drive secure, efficient

Core Responsibilities

Serve as the escalation point for client delivery and ensure adherence to service-level agreements. Oversee outsourced or nearshored services, manage client relationships across jurisdictions, collaborate with local and international teams, and drive secure, efficient service delivery.

Requirements

The role calls for experience overseeing client delivery and outsourced or nearshored services in a custody or securities-services environment. It also requires the ability to manage cross-jurisdictional client relationships, collaborate with international teams, and identify development needs; no specific education or years of experience are stated.

About BNP Paribas Nederland

Industry: Banking

Company size: 1,001-5,000 employees

As the bank for a changing world, we consider a time of change as a time for plans. To find a way forward which is aimed at healthy growth and led by vision. We dig deep, using our local and international expertise. The best way to embrace change is to be prepared. And to be prepared you need a plan. Let’s make yours happen. As the largest European player we open up our network of experts in 65 countries to our business-to-business clients in The Netherlands. Our offering ranges from banking services and real estate advice for corporate and institutional clients, to solutions in wealth and asset management, insurance, financing, leasing and mobility.

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