Key Skills

Job Description

Are you an experienced automotive technician who loves finding the root cause of a fault? Would you like to use that expertise from a desk instead of the workshop floor? Join MSX International's new Technical Support team in Budapest. You will help workshop technicians in the German-speaking dealer network of a leading global car manufacturer diagnose and fix vehicles right the first time. Your hands-on diagnostic experience is what counts. Job Description What you will do Handle technical cases from German-speaking dealer workshops through a ticketing system Analyse fault codes, symptoms, live data and repair information to find the root cause Guide technicians to the right repair, in clear written German Document every case accurately and escalate complex cases to our Level 2 team with all the information they need Spot recurring issues and share them with the engineering team Build your expertise on electric and high-voltage vehicles through manufacturer training Qualifications What you bring Hands-on experience in a dealer or independent workshop, with a focus on diagnostics A technical qualification (e.g. Kfz-Mechatroniker, Kfz-Techniker, Kfz-Meister, automotive technician) or an engineering degree Confident use of diagnostic tools, wiring diagrams and repair information systems Fluent German and good professional English An analytical, independent way of working, and the patience to handle a high volume of cases The right to work in the EU Nice to have High-voltage / EV qualification (e.g. DGUV 209-093 level 2S/3S or equivalent) Experience with a technical hotline, warranty or ticketing tools Additional Information What we offer HUF 800,000–900,000 gross per month Hybrid work from Budapest, with flexible home office (living elsewhere in Hungary? Talk to us!) Monday to Friday, 08:00–17:00, no weekends! Full manufacturer technical training, including EV/HV A clear career path: Level 1 → Level 2 → Senior Specialist → Team Lead A new, growing international project from day one Our process A call with our recruiter, including a practical automotive diagnostics check, then an interview with the hiring manager. About MSX International MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

Core Responsibilities

Handle technical cases from German-speaking dealer workshops, analyze diagnostic information to identify root causes, and guide technicians toward effective repairs in written German. Document and escalate complex cases, identify recurring issues for the engineering team, and develop expertise in electric and high-voltage vehicles.

Requirements

Candidates need hands-on automotive workshop experience focused on diagnostics, a relevant technical qualification or engineering degree, and confidence using diagnostic tools, wiring diagrams, and repair information systems. Fluent German, professional English, analytical and independent working skills, patience with high case volumes, and the right to work in the EU are required; high-voltage qualifications and hotline or ticketing experience are advantageous.

Benefits

• Hybrid Work
• Flexible Home Office
• Manufacturer Technical Training
• Career Development Path
• Monday-to-Friday Schedule
• No Weekend Work