Key Skills

Job Description

Join our team as a Junior Database & CRM Marketer! Do you enjoy working with data and want to see what it does in practice? Are you eager to learn how customer data turns into campaigns for the Dutch and German market? If so, we would like you to become part of our Retail Marketing team! You start with three months of tailored training and coaching, so you quickly master the role. About the role As a Junior Database & CRM Marketer, you are the link between data and daily retail marketing for both the Dutch and the German market. You make sure our campaigns reach the right customers, and that we learn from every result. You work with Xperience by Kentico for marketing automation and email, SQL for selections and Power BI for reporting. To give you a strong start, you follow the Excellence Program - Specialist Track by Data Consulting Group in your first three months. Senior data consultants train and coach you in SQL, Power BI, data visualisation, segmentation, campaign management and marketing automation, all built around the work you do in this role. As you grow in the role, you take on more complex analyses and bring your own ideas for new campaigns. Key responsibilities Data quality: Safeguard and improve the quality of our marketing database. Campaign execution: Make target group selections, set up marketing automation flows and run email marketing for both countries. Dashboards and reporting: Own the regular retail marketing dashboards and build new ones to evaluate campaigns. Segmentation and analysis: Analyse customer behaviour, build smart target groups and spot triggers for new campaigns, such as activation, cross-sell, deep-sell and retention. Run quick one-off analyses when the team needs insight. Collaboration: Work closely with your German colleagues to align campaigns across borders, and with IT, Compliance and Operations to keep everything legal, secure and efficient. Own initiatives: Pick up projects that interest you and bring your own ideas. At a boutique bank like DHB, your work is visible and makes a real difference, and a proactive attitude is valued. About you DHB is looking to attract motivated starters on the labour market and juniors with up to two years of experience who want to build a career in database and CRM marketing. This role is also open to candidates without professional experience but with a relevant higher education degree. You have a bachelor's or master's degree in a relevant field, for example marketing, data or business, and you are eager to learn database and CRM marketing. You have worked with SQL and Power BI, for example during your studies, an internship or a side project. Experience with Python for ad hoc analyses is a plus. You are comfortable with data and numbers, without losing sight of the marketing goal. You are down-to-earth and structured, and you like to get things done. You communicate clearly, without hiding behind jargon. You have a good command of English and Dutch. You value data privacy, confidentiality and integrity. Why join us? We are looking for people who think ahead. You want to make a difference. We aim to be the best. That's why we value qualified and dedicated individuals who think ahead for our customers and our company. DHB Bank fosters an open and informal culture where we collaboratively work towards the bank's continued growth. Everyone contributes uniquely to achieving our goals. Our team is rich in diversity, representing multiple nationalities within the bank. At DHB Bank, we value inclusion and encourage people to bring their whole selves to work. This commitment is reflected in our values and behaviours, making it an integral part of who we are. We offer inspiring work. To ensure you're enthusiastic and proud to work for our bank, we provide a great work environment: competitive salaries, interesting career prospects, and a high degree of personal responsibility within a flat organization. A summary of the key points of DHB Bank's employment offer: A gross monthly salary of € 2.650 to € 3.500 for 37.5 hours a week, based on 0 to 2 years of relevant experience. A guaranteed 13th month and 8% holiday allowance, a total annual package of approx. € 37.000 to € 49.000 gross. 30 holiday days and 12 ATV days (additional days off) per year, based on a full-time contract. A beautiful workspace in the city centre of Rotterdam, just 300 meters from Rotterdam Central Station. Reimbursement of travel costs or NS Business Card. A hybrid work model with a home office allowance, aiming for 60% office presence. We provide support to set up a convenient home workspace. Group discount on health insurance. Access to our corporate bicycle and fitness plan. Comprehensive lunch options with a contribution from the bank. Daily fresh fruit available at the office. These are your prospects We want you to stay current. That's why learning & development is a priority at DHB. We offer you, among other things: Excellence Program - Specialist Track: three months of tailored training and personal coaching, so you quickly master the tools and methods of the role. Room to keep developing: clear space and budget to develop your skills further after the program. Collaborative culture: be part of a supportive and collaborative team that values your input, ideas, and personal development. Impactful work: see the direct effect of your work in campaigns for customers in two countries. If you are ready to turn data into campaigns that work, apply today and become part of our Retail Marketing team!

Core Responsibilities

Maintain and improve the marketing database, select target audiences, execute automated and email campaigns, and manage dashboards and reporting for the Dutch and German markets. Analyze customer behavior and campaign results to identify segmentation opportunities and new campaigns, collaborating with colleagues and internal teams to ensure compliant and effective execution.

Requirements

Candidates should have a bachelor's or master's degree in a relevant field and be motivated to develop a career in database and CRM marketing; applicants with up to two years of experience or no professional experience are welcome. They should have experience with SQL and Power BI, strong comfort with data and numbers, clear communication skills, good English and Dutch, and a commitment to privacy and integrity; Python is an advantage.

Benefits

• Guaranteed 13th-Month Salary
• Holiday Allowance
• 30 Annual Holiday Days
• 12 Additional Days Off
• Travel Cost Reimbursement or NS Business Card
• Hybrid Work Model
• Home Office Allowance
• Home Workspace Setup Support
• Group Health Insurance Discount
• Corporate Bicycle Plan
• Fitness Plan
• Lunch Contribution
• Fresh Fruit