Key Skills

Job Description

Company Description Sutherland Healthcare Solutions is part of Sutherland, an experience-led digital transformation company focused on optimizing healthcare’s financial and clinical performance through analytics-driven business process and technology solutions. For over 35 years, Sutherland has supported global clients by delivering measurable results and accelerating growth. The company leverages proprietary AI-based products, platforms, and automation to create efficient, human-centered experiences for customers and employees. Team members work in a collaborative, culturally connected environment known as “One Sutherland,” united by a commitment to clients and to one another. Sutherland’s mission is to make digital experiences more human, sustainable, and effective. Role Description This full-time hybrid Retail Salesperson role is based in the Amsterdam Area, with the flexibility to work from home for part of the schedule. The Retail Salesperson will engage customers in-store, understand their needs, and provide product recommendations that align with Sutherland Healthcare Solutions’ offerings and standards. Day-to-day responsibilities include presenting and demonstrating products, answering questions, and supporting customers through the purchase process to ensure a positive experience. The role also involves maintaining store displays, monitoring inventory levels, and supporting promotional activities. The Retail Salesperson will collaborate with team members, use sales and customer data to improve performance, and uphold company policies and quality standards. Qualifications Candidates should possess strong Retail Sales and Sales skills to meet targets and drive revenue. Candidates should possess solid Customer Service and Communication skills to provide clear, supportive, and respectful interactions with customers and colleagues. Candidates should possess thorough Product Knowledge to accurately present features, benefits, and usage in a healthcare-related retail environment. Candidates should possess basic digital literacy, including comfort with point-of-sale systems, CRM tools, and online communication platforms. Proven experience in retail, healthcare-related sales, or customer-facing roles is beneficial. Ability to work effectively in a hybrid setup, manage time independently, and collaborate with a diverse team. Secondary education diploma or equivalent is preferred; additional training in sales, healthcare, or business is an advantage.

Core Responsibilities

Engage customers in-store, identify their needs, recommend and demonstrate products, answer questions, and support purchases. Maintain displays and inventory, assist with promotions, use sales and customer data to improve performance, and follow company policies and quality standards.

Requirements

Candidates should have retail sales, customer service, communication, and product knowledge skills, along with basic digital literacy and the ability to work independently in a hybrid setting while collaborating with a diverse team. Experience in retail, healthcare-related sales, or customer-facing roles is beneficial; a secondary education diploma or equivalent is preferred, and additional sales, healthcare, or business training is an advantage.