flatexDEGIRO logo

French-Speaking Junior Trading Desk Support

flatexDEGIRO

Amsterdam
Full-time
0-2 years experience
On-site

Key Skills

Customer Support
Retail Trading Support
Onboarding Support
Product Knowledge
Request Handling
Corporate Actions
Account Transfers
Risk-Related Support
Cross-Functional Collaboration

Job Description

flatexDEGIRO Group is seeking a Junior Trading Assistant for the Service Desk in Amsterdam. You will be the first point of contact for retail traders, learning the DEGIRO product and supporting them through onboarding and trading inquiries. You will collaborate with multiple internal teams, handling requests, corporate actions, transfers, and risk-related topics while growing within a dynamic fintech environment. Evening and weekend shifts are expected as part of the role.

Core Responsibilities

Serve as the first point of contact for retail traders, supporting onboarding and trading inquiries while developing knowledge of DEGIRO products. Coordinate with internal teams to handle customer requests, corporate actions, transfers, and risk-related topics.

Requirements

The posting does not specify formal qualifications or prior experience requirements. The role involves supporting retail traders and collaborating with internal teams, with evening and weekend shifts expected.

About flatexDEGIRO

Industry: Financial Services

Company size: 1,001-5,000 employees

About flatexDEGIRO Serving more than 3.5 million customers in 16 countries, flatexDEGIRO’s aspiration is to be the leading European investment platform for building wealth. The company holds assets under custody of around € 100 billion and on average processed more than 75 million securities transactions for its customers in 2025. Through three brokerage platforms – DEGIRO, flatex and ViTrade, flatexDEGIRO provides trading access to around 50 stock exchanges in Europe, North America and the Asia-Pacific region as well as to over-the-counter direct trading. Its customers are active and well-informed traders who trade without investment advice. With ViTrade, flatexDEGIRO also serves highly active traders. Brokerage and banking business related to securities trading are handled by flatexDEGIRO Bank SE, a subsidiary with a full banking license. flatexDEGIRO uses proprietary technology with very high availability along the entire value chain and thus sets standards in platform and service quality. www.flatexdegiro.com

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