Key Skills

Job Description

NHS England is seeking a Case Officer in the Freedom of Information team to handle FOI requests and manage casework using the CRM system. You will network with Directorates and the Chief Executive's office, and advocate the importance of FOI while ensuring accurate record-keeping and statutory compliance. Reporting to the Senior Freedom of Information Manager, the role involves coordinating responses, supporting onboarding, and working across NHSE offices to deliver timely FOI outputs.

Core Responsibilities

Handle Freedom of Information requests and manage related casework using the CRM system, coordinating timely responses with Directorates and the Chief Executive's office. Promote the importance of FOI, maintain accurate records, ensure statutory compliance, and support onboarding across NHS England offices.

Requirements

The posting does not specify formal qualifications or years of experience. The role calls for the ability to manage FOI casework, coordinate responses with internal stakeholders, maintain accurate records, and meet statutory requirements.