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Customer Service Employee

Rhenus Logistics

Venlo
Full-time
0-2 years experience
On-site

Key Skills

Customer service
Communication
Order management
Data registration
Performance monitoring
Problem solving
Organization
Proactive
Dutch language
English language
Attention to detail

Job Description

What You Can Expect:

Daarnaast draag je zorg voor het tijdig, correct en volledig vergaren en registreren van informatie met betrekking tot de orders van de klant. Tevens zul je regelmatig deelnemen aan performance meetings van de klant.    

What You Bring:

Je bent communicatief sterk, klantgericht en hebt goede sociale vaardigheden. In deze functie is het belangrijk dat je goed overzicht kunt bewaren en proactief kan reageren. Je bent oplossingsgericht, een echte regelaar en houdt van hectiek en uitdagingen.


De Customer Service Medewerker die wij zoeken heeft een goede beheersing van de Nederlandse en Engelse taal in woord en geschrift en werkt zeer zorgvuldig.

Core Responsibilities

The employee is responsible for the timely, accurate, and complete collection and registration of customer order information. Additionally, they will participate in customer performance meetings.

Requirements

The ideal candidate possesses strong communication and social skills with a customer-oriented mindset. Proficiency in both Dutch and English is required, along with the ability to work accurately in a fast-paced environment.

About Rhenus Logistics

Industry: Transportation, Logistics, Supply Chain and Storage

Company size: 10,001+ employees

The Rhenus Group is one of the leading logistics specialists with global business operations and annual turnover amounting to EUR 8.2 billion. 39,000 employees work at more than 1,300 business sites in 70+ countries and develop innovative solutions along the complete supply chain. Whether providing transport, warehousing, customs clearance or value-added services, the family-owned business pools its operations in various business units where the needs of customers are the major focus at all times. For further Information visit www.rhenus.group Imprint: https://www.rhenus.group/imprint/ Data Protection Policy: https://www.rhenus.group/data-protection-policy/

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