Booking.com’s strategic vision for the “Connected Trip” is to create a truly seamless travel experience — one that integrates flights, attractions, car rentals, taxis, insurance and protection products, and more into a single, cohesive journey. While Booking.com has long been a global leader in accommodation, our focus is now on unifying all travel verticals to deliver a streamlined, end-to-end experience for our customers.

The Insurance & Protection team plays a critical role in this vision. Our mission is to expand and enhance our product offering so travellers can enjoy complete peace of mind when booking any part of their trip.

As part of the Trips business unit, Insurance & Protection helps bridge the Booking.com of today with the Booking.com of tomorrow—driving the transformation from a single-product company to a multi-product ecosystem. At the heart of this evolution is a more personalised, effortless, and connected travel experience for every customer. 

The Role 

We are seeking insurance or financial services professionals to support the management of the existing products and ongoing initiatives, as well as the launch of new and innovative insurance and protection products, with the overall goal of offering travellers complete peace of mind and flexibility when booking any part of their trip at Booking.com.

Key Responsibilities

• Support the development of new and existing insurance and protection products

  • Management of projects by working directly with our tech, product, design, copywriting, data, operations, legal, compliance and finance teams to support the design and launch new products

  • End-to-end ownership of complex initiatives with the ability to drive to a solution 

  • Lead the review of the commercial and product performance of the products and proposing future enhancements and iterations

  • Support the identification & alignment on key dependencies between Insurance & Protection and other departments

  • Work with third-party insurance carriers to develop new product offerings 

  • Deliver output materials for business reviews, board updates, weekly updates

• Support the execution of the Insurance & Protection team’s strategic priorities

  • Conduct market and competitor analysis, feeding this into the market strategy and product design

  • Work with external advisors on the development of licensing and regulatory strategies, as well as new and ongoing compliance requirements

  • Serve as the ‘bridge’ between the insurance industry and the non-insurance Booking.com business

• Support cross-functional initiatives

  • Support internal Booking.com projects that are key enablers for the Insurance & Protection team

  • Work hand-in-hand with other departments to deliver project outcomes

  • Track and report on project statuses and results to Insurance management team

Skills & Experience

• Educated to a degree level or equivalent 

• 3+ years experience within the insurance or financial services industry 

• Experience working in a regulated industry, and understanding of risk management and compliance topics in this context 

• First class commercial problem solving, analysis and decision-making ability, with proven capability to take high levels of ownership and accountability and operate independently 

• Ability to take ownership, entrepreneurial, proactive with a positive attitude, a self-starter

• Project management fundamentals

• Experience of working across multi-cultural geographies and executing global launches / roll outs 

• Ability to work across local jurisdictions and ability to pick up quickly on market practice

• Experience in managing cross-functional stakeholders with a particular focus on non-insurance experts and complex matrix organisations

• Confident, clear and concise communication skills with the ability to articulate complex technical concepts in oral and written communications 

• Commercially minded, with experience of constructing and presenting business cases, supporting models, and financial projections 

• Ability to distill complex business issues and strategies to highlight insights and actionable recommendations in a concise and persuasive manner

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s total rewards philosophy is not only about compensation but also about benefits. Our rewards are aimed at making it easier for you to experience all that life has to offer — all the messy, beautiful, and joyful bits — on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• A great, brand new office to in the heart of Amsterdam

• 29 days’ paid holiday plus bank holidays 

• On-site meals, coffee, and snacks, including healthy and vegan options

• Health & well-being benefits such as mental health support, access to health insurance, etc.

• Employer contribution pension 

• Industry-leading parental leave and adoption leave 

• From day one of your employment with us, we offer 22 weeks’ fully paid leave for all new parents, regardless of gender or the way you become a parent

• Great discounts on accommodation, car rentals and other group benefits 

• Carer’s leave. 10 days’ fully paid leave per year for colleagues who are caring for ill family members.

• Hybrid Working (NL): We believe in office attendance at least 40% of your time whilst empowering you with the flexibility to plan where to do your best work
  
  

Inclusion at Booking.com: 

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

 Read all about DEI and the Employee Resource Groups (ERGs) at Booking.com here 

Total Reward Philosophy: 

• The benefits and perks offered by the company can be found here. 

Career Development Opportunities:

• Learn more about Your Career Journey here. 

• Become a Mentee and benefit from a mentoring relationship with a more experienced person to help you identify and achieve your professional and personal development goals.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.