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Field Services Engineer

XYZ Robotics

Amsterdam
Full-time
2-5 years experience
On-site

£5,000 - £6,000 per month

Key Skills

Electrical Troubleshooting
Circuit Diagram Reading
Preventive Maintenance
Electrical Installation
PLC Project Experience
Robotics Maintenance
Automated Equipment Maintenance
Mechanical Fitting
Cable Tray Wiring
Control Box Wiring
I/O Testing
Lockout-Tagout
PUWER Compliance
Inventory Management
Spare Parts Management
Customer Technical Support

Job Description

Job Description: Junior After-Sales Engineer (UK - Electrical) Work Location: United Kingdom (requires high mobility, primarily covering client sites in the Midlands or around London) B&M Ellesmere port,North Rd,Ellesmere Port,CH65 1BA,UK Employment Model: Full-time (signed through EOR) Core Skills: Electrical Bias, with basic mechanical fitter capabilities Mission As a post-sales technical expert on the UK team, you will be responsible for ensuring the stable operation of the company's automated equipment (such as RockyLight SE) at VIP customer sites. This position focuses on the maintenance and troubleshooting of electrical systems, and you will work with project managers to provide efficient technical support and improve customer satisfaction while ensuring 100% safety compliance. Key Responsibilities 1/On-site technical maintenance and troubleshooting Electrical Diagnosis: Perform fault diagnosis on the robot system based on the circuit diagram, and use tools such as multimeters to detect the status of electrical components (sensors, servo drives, switching power supplies, etc.); Periodic Preventive Maintenance (PPM): Conduct quarterly and annual preventive maintenance on equipment to ensure secure electrical wiring and normal system parameters; Mechanical Adjustment: Perform basic mechanical clamping operations, such as conveyor belt tension adjustment, motor replacement, and mechanical structure lubrication. 2/Installation Support and On-Site Acceptance Equipment Deployment: Assist the project team with on-site installation, responsible for cable tray wiring, control box wiring, and on-site I/O testing; Acceptance cooperation: Cooperate with PM to complete equipment safety testing to ensure that the delivered equipment meets the company's technical specifications. 3/Security and Compliance Execution LOTO Procedure: Strictly implement the Lockout-Tagout procedure to ensure that the power source is completely isolated before any maintenance work; On-site safety: Ensure that all operations comply with the safety standards of the Provision and Use of Work Equipment Regulations (PUWER) in the UK. 4/Service Record and Spare Parts Management Log Writing: Clearly record the technical details and replacement parts list for each on-site maintenance; Parts Management: Manage the inventory of vehicle spare parts and communicate replenishment requirements with the German operations team in a timely manner. 5/Hardware & Inventory Operations: Warehouse & Inventory Management:Manage day-to-day receiving, check-in/out logging, stock auditing, and storage management for hardware equipment and components, ensuring inventory accuracy and full asset traceability. Requirements [Required Condition - Essential] Professional Certification: Hold a valid 18th Edition Wiring Regulations (BS 7671) Electrical Installation Certificate; Qualification for admission: Hold a valid ECS Card (Electrotechnical Certification Scheme) or electrical CSCS Card; (or must obtain the certificate within one month of employment) License Requirements: Hold a valid and clean UK Driving License (Clean UK Driving License); Educational Background: A background in electrical engineering, automation, or related disciplines (outstanding Level 3 apprenticeship graduates are welcome); Basic Skills: Ability to read circuit diagrams, possess basic experience in using hand tools and electrical troubleshooting logic. Have PLC project experience [Priority Bonus] Has experience in maintaining automated warehousing, robotics, or industrial conveyor systems; Hold IOSH Basic Safety Training Certificate; Those with basic Chinese communication skills are preferred. [Compensation & Benefits] Compensation System: Annual Total Remuneration £45,000 – £46,000 (Salary Floor to be Confirmed) Professional Equipment: The company provides dedicated service vehicles (Service Van), professional tool kits, and full sets of personal protective equipment (PPE); Globalization Benefits (EOR Model): * Complete UK Statutory Pension Scheme; Statutory Annual Leave: 30 days (including 8 public holidays) Workplace Pension Auto-enrolment (Automatic Enrolment Pension Scheme) Other Statutory Sick Pay, SSP, Maternity / Paternity Leave & Pay Training and Growth: Provide in-depth training on "Original Equipment Manufacturer (OEM) Robot Technology" at R&D centers in Germany or China

Core Responsibilities

Maintain, diagnose, and repair electrical systems on automated equipment at customer sites, perform preventive maintenance and basic mechanical adjustments, and support equipment installation and acceptance testing. Follow safety procedures, document service work, manage spare parts and hardware inventory, and coordinate with project and operations teams.

Requirements

Candidates need an electrical engineering, automation, or related background; the ability to read circuit diagrams and perform basic electrical troubleshooting; a valid 18th Edition Wiring Regulations certificate; and an ECS or electrical CSCS card, which may be obtained within one month of starting. A clean UK driving licence is required, while PLC experience and experience with robotics, automated warehousing, or conveyor systems are advantageous.

Benefits

  • Annual Remuneration Of £45,000–£46,000
  • Company Service Van
  • Professional Tool Kit
  • Personal Protective Equipment
  • UK Statutory Pension Scheme
  • 30 Days Of Annual Leave Including Public Holidays
  • Automatic Pension Enrollment
  • Statutory Sick Pay
  • Maternity And Paternity Leave And Pay
  • OEM Robot Technology Training

About XYZ Robotics

Industry: Automation Machinery Manufacturing

Company size: 201-500 employees

XYZ Robotics' mission is to accelerate the advent of autonomous robotic perception and manipulation. The company develops mobile manipulation robots (MMR). These MMRs pioneer automation in truck loading, unloading, and case picking. Founded in 2018, XYZ Robotics serves industry-leading customers worldwide, with operational branches in the United States, Germany, Japan, South Korea, and China.

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