Key Skills

Job Description

Tiqets is an award-winning tech scale-up headquartered in the Netherlands. We are hiring a Commercial Excellence Intern to join our mission in February! Who are we? We are revolutionising the way people buy tickets to unforgettable experiences at the best destinations all over the world. Our technology makes planning easy for thousands of travellers to find all the experiences they don't want to miss during their trip (museums, zoos, theme parks, and more), so they can book all their tickets in one place. We are an international company committed to making culture accessible to our customers and our employees. We embed diversity, equity, and inclusion into our company fiber organically. These values are promoted from the inside out and we strive to represent and honor differences in gender, race, religion, and sexual orientation in our company culture, our content, and our product. Our values! We are remarkable: Have fun, be creative and celebrate great moments! We are accessible: Communicate honestly and support each other! We are adaptable: Learn, adapt, and pivot. That's who we are! What you will do: As a Commercial Excellence intern, you’ll support the commercial performance of all major destinations in the region. Based at our Headquarters in Amsterdam, you’ll report directly to the Team Lead of the Commercial Operations team. Your primary responsibility will be to support our longtail partners within our direct affiliate program and networks and support any growth initiative projects. This means you will be in touch with a broad range of stakeholders within the company. Responsibilities: Serve as the primary contact for our partners via email, addressing their inquiries Support the affiliate network manager onboarding, supporting and growing the affiliate partners working through the affiliate networks Support the Commercial Excellence managers coordinating, executing and improving existing processes setup with other departments (e.g finance, supply, product, etc) Support the Sales team with projects within the partner funnel (acquisition, activation, retention, optimisation) to help growing the performance Translate data insights, partner feedback, and industry trends into short and long-term priorities for the team Collaborate closely with stakeholders to comprehend partners' needs, identify gaps in our offerings, and develop clear processes. Understand the partner journey map and identify solutions for a seamless partner experience Qualifications: You are enrolled as a student in a relevant field of study (Business Administration, Tourism, Marketing, or similar) for the whole period of the internship. If you are not a student we cannot proceed. You are highly energetic, curious and like getting things done You are often looking at things from a commercial perspective You are not afraid to interact with colleagues and partners You are service oriented You are a good problem solver You can work independently and have a strong sense of responsibility You are proficient in English, extra languages such as Italian, Spanish or French are a plus What’s next?Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4-6 weeks to complete, but it may fluctuate depending on the role.

Core Responsibilities

Support commercial performance across major destinations by managing partner inquiries and assisting with onboarding, support, and growth of affiliate partners. Coordinate and improve cross-functional processes, support sales funnel initiatives, and use data, partner feedback, and industry trends to identify priorities and improve the partner experience.

Requirements

Applicants must remain enrolled in a relevant field of study, such as business administration, tourism, or marketing, throughout the internship. They should be energetic, curious, service-oriented, commercially minded, comfortable interacting with partners and colleagues, able to solve problems and work independently, and proficient in English; additional languages are a plus.