Key Skills

Job Description

Sea Shepherd Global is the international umbrella organisation of the Sea Shepherd movement, which has been on the front line of marine conservation since 1977. Our ships are at sea year round, working alongside coastal states, governments and partners to stop illegal fishing, remove ghost nets and protect threatened species, from the Southern Ocean to the coasts of West Africa and the Mediterranean. We’re looking for a Supporter Experience Co-ordinator to join our Development team and bring our campaigns to life for our incredible supporters. You’ll turn stories, results and assets from our ships and campaign teams into appeals, journeys and communications that inspire people to give and keep giving. You’ll report to our Digital Fundraising & CRM Manager, who leads strategy and creative direction. You’ll turn that into the emails, appeals and journeys that go out, with real ownership of the copy. What you’ll do Build strong relationships with campaign leads, ship crew and regional directors, and produce a monthly campaign briefing for the Development team Plan and deliver three cash appeals a year, from planning and copywriting through to build, send and evaluation Build, launch and optimise automated supporter journeys, including welcome, conversion to regular giving, upgrade and re-engagement Own the day-to-day experience, retention and upgrade activity for our Ocean Warriors regular givers Develop stewardship materials and campaign content that colleagues across the team can use with donors at every level Track performance, share what you learn and keep improving the supporter experience What we’re looking for Proven experience planning, delivering and evaluating fundraising or marketing campaigns to a large supporter base Excellent writing, editing and storytelling skills, with a strong eye for detail Hands-on experience using a CRM or email platform to build audiences, journeys and campaigns Confidence analysing results and turning them into clear recommendations Strong organisational skills and the ability to manage several workstreams at once A working knowledge of GDPR and fundraising best practice Great relationship-building skills, and confidence working across time zones with colleagues at sea and in the field A genuine commitment to protecting the ocean Nice to have: experience with regular giving or membership programmes, Salesforce, international or multi-entity organisations, additional European languages, and mid-value or major donor stewardship. Why join us You’ll join an ambitious Development team with genuinely extraordinary campaigns to work with. You’ll have real ownership of the supporter experience, the support of specialist colleagues and partners, and the chance to see the direct impact of your work on the ocean. We’re a remote, international organisation, and we trust our people to manage their own time. How to apply Please send your CV and a short cover letter telling us why you’d like to join Sea Shepherd Global

Core Responsibilities

Develop and deliver fundraising appeals, supporter communications, and automated journeys, including welcome, regular-giving conversion, upgrade, and re-engagement activity. Coordinate campaign information across teams, support stewardship and retention, and evaluate performance to improve the supporter experience.

Requirements

Candidates should have experience delivering and evaluating fundraising or marketing campaigns for a large supporter base, excellent writing and storytelling skills, and hands-on experience with a CRM or email platform. They should also be confident analysing results, managing multiple workstreams, applying GDPR and fundraising best practices, collaborating internationally, and committed to ocean protection.