Key Skills

Job Description

SIP Trunk / DID Account Manager – EMEA Company Description C3NTRO Telecom is a world-class company with 30 years of experience in telecommunications. Through C3ntro Global, its international wholesale division, it provides voice termination, DIDs and messaging to carriers and service providers worldwide. Role Description This is a full-time, remote role for an Account Manager based in Europe, covering Europe, the Middle East and Africa (EMEA). You will manage and grow a portfolio of carrier and service provider accounts, hunt for new business, negotiate pricing and contracts, and ensure customer satisfaction with our DID (Direct Inward Dialing) and voice termination services. Key Responsibilities Manage and grow a portfolio of carrier, CPaaS, UCaaS and enterprise accounts across EMEA Develop new business: prospect and open new EMEA accounts, selling our worldwide DID and voice coverage Negotiate pricing, commitments and contracts, and lead the onboarding of new customers Represent C3ntro Global at industry events across EMEA Qualifications 3+ years of experience in DID / voice wholesale sales or account management Existing network of contacts at carriers and service providers in EMEA Strong account management and client relationship skills Excellent communication, negotiation and problem-solving skills Technical knowledge of DIDs, SIP trunking, voice interconnection and telephony systems Ability to work independently and remotely, and to travel within EMEA Fluency in English; Spanish is a plus Job Details Employment: Full-time Location: Europe (Remote) Compensation: Base salary + commission Industry: Telecommunications

Core Responsibilities

Manage and grow carrier, CPaaS, UCaaS, and enterprise accounts across EMEA while prospecting for new customers for worldwide DID and voice termination services. Negotiate pricing and contracts, lead customer onboarding, maintain customer satisfaction, and represent the company at industry events across EMEA.

Requirements

Requires at least three years of experience in DID or wholesale voice sales or account management, plus an existing network of carrier and service provider contacts in EMEA. Candidates should have strong account management, communication, negotiation, and problem-solving skills, technical knowledge of DIDs, SIP trunking, voice interconnection, and telephony systems, and the ability to work independently, travel within EMEA, and communicate fluently in English; Spanish is a plus.