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Product Compliance

JD.COM

Full-time
2-5 years experience
On-site

Key Skills

Cross-Border Product Compliance
EU Regulatory Compliance
Product Safety Standards
Product Certification Review
CE Certification
Declarations Of Conformity
Test Report Review
Product Labeling
Customs Compliance
HS Code Verification
Import Regulations
Warehouse Inbound Inspection
Compliance Risk Management
Corrective Actions
Regulatory Monitoring
Process Optimization

Job Description

Who We Are At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage. Our Global Reach JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do: https://www.jingdonglogistics.com/ What We Offer Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry. About The Team You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. Cross-Border Product Compliance Management: Responsible for reviewing and managing the compliance of cross-border imported and exported products, ensuring compliance with EU and destination-country regulations, product safety standards, labeling requirements, and market access requirements. Product Certification and Documentation Review: Review product compliance documentation, including CE certifications, Declarations of Conformity (DoC), test reports, product labels, and other required documents to ensure completeness, accuracy, and validity. Import Customs Compliance Coordination: Coordinate with customs clearance teams, logistics service providers, and overseas warehouses to verify HS codes, customs declaration information, and import regulatory requirements, supporting smooth customs clearance and warehouse inbound operations. Inbound Product Compliance Inspection: Conduct compliance checks before and during warehouse inbound operations, identify issues related to product labeling, packaging, certification, and declaration information, and follow up on the segregation, rectification, and handling of non-compliant products. Compliance Exception and Risk Management: Investigate and resolve product compliance issues, including missing certifications, invalid documentation, incorrect labeling, customs inspections, and regulatory risks. Coordinate with relevant teams to implement corrective actions and ensure timely resolution. Cross-Border Compliance Process Optimization: Monitor changes in EU and destination-country product compliance regulations, continuously improve product compliance review procedures, documentation management, exception handling, and cross-functional coordination to enhance operational efficiency and compliance performance. At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.

Core Responsibilities

Review and manage compliance for cross-border products, including certifications, documentation, labeling, customs declarations, and warehouse inbound inspections. Investigate compliance exceptions, coordinate corrective actions with internal and external teams, and improve compliance processes as regulations change.

Requirements

The posting does not specify formal education, years of experience, or other explicit candidate requirements. The role calls for capability in product and cross-border compliance, documentation review, customs coordination, risk resolution, and process improvement.

About JD.COM

Industry: Software Development

Company size: 10,001+ employees

JD.com, also known as JINGDONG, is a leading e-commerce company transferring to be a technology and service enterprise with supply chain at its core. JD.com’s business has expanded across retail, technology, logistics, health, property development, industrials, and international business. Ranking 44 on the Fortune Global 500, JD.com is China’s largest retailer by revenue. JD.com serves over 600 million customers and has set the standard for e-commerce through its commitment to quality, authenticity, and competitive pricing. The company operates the largest fulfillment infrastructure of any e-commerce company in China, enabling 90% of retail orders to be delivered within the same or next day. JD.com also promotes productivity and innovation across a range of industries by offering its cutting-edge technology and infrastructure to partners, brands, and diverse sectors.

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