Key Skills

Job Description

Monti’s World is an Amsterdam concept toy store and online shop offering carefully curated, Montessori‑aligned playthings for young children. It runs a cozy playroom, hosts music, dance and parenting workshops, and operates a sustainable resell programme called the Circle of Play. Responsibilities Engage customers in sales within the store, including assisting with product selection, maintaining tidy shelves, and restocking merchandise. Serve as a host for the playroom and events, ensuring a welcoming and safe environment for children and families. Prepare and clean the playroom before and after sessions, ensuring toys and play areas are organized and sanitized. Maintain cleanliness and organization throughout the store, including arranging shelves and preparing cleaning equipment. Interact daily with families, children, parents, and collaborators, providing excellent customer service and fostering positive experiences. Skills Excellent social skills with the ability to interact warmly and effectively with diverse customer groups. Open and communicative, able to listen to customer needs and communicate product information clearly. Patient and understanding, especially when dealing with children and families in a busy retail environment. Willingness to learn new processes, products, and playroom management techniques. Flexibility to adapt to changing work requirements and schedules. Requirements 1 year of experience in a retail environment, preferably in a customer-facing role. Fluent in English (Dutch is a plus) with strong verbal communication skills. Availability to work at least two days (16 hours) per week Prior experience working with children or knowledge of Montessori principles is a plus. If this sounds like you, we’d love to have you join our team at Monti's World!

Core Responsibilities

Assist customers with product selection, maintain and restock store shelves, and keep the store clean and organized. Host playroom sessions and events, prepare and sanitize play areas, and provide a welcoming, safe experience for children and families.

Requirements

At least one year of retail experience is required, along with fluent English and strong verbal communication skills. Applicants must be available at least two days (16 hours) per week; experience with children or knowledge of Montessori principles is a plus.