Key Skills

Job Description

Role purpose The Senior Banking Specialist is a hands-on member of the BKNG Treasury team, responsible for supporting day-to-day banking activities across the Europe region. The role provides temporary cover during maternity leave and team movements, helping to maintain continuity across banking operations and ensuring that requests, partner interactions and operational activities are managed accurately and on time. Working with banking partners and internal stakeholders, the role supports bank account lifecycle activities, banking administration, issue resolution, process improvements and the effective management of the banking inbox. The role will also contribute to the appropriate reallocation of tasks within the team as priorities and capacity change. The successful candidate will be comfortable working in a large and complex corporate environment, managing multiple priorities and communicating clearly with both external banking partners and internal stakeholders. Key Responsibilities Perform and coordinate day-to-day banking activities for the Europe region. Support the opening and closing of bank accounts, including documentation, approvals, bank forms and follow-up actions. Communicate with banking partners on account administration, operational queries, documentation and service issues. Track bank requests and follow up proactively through to resolution, escalating urgent or unresolved matters where appropriate. Cover and manage the banking inbox, including triaging requests, assigning ownership, prioritising urgent items and maintaining visibility of open actions. Work with Treasury and relevant Finance and business stakeholders to resolve banking-related matters and provide clear progress updates. Identify opportunities to simplify, standardise and improve banking processes, procedures and working instructions. Support agreed process improvements and raise recurring issues, process gaps or control risks. Help coordinate workload and reallocate activities within the team where appropriate, including supporting handover and knowledge transfer. Experience and qualifications Experience working in a large, complex corporate or multinational environment. Previous experience working with banks, financial institutions, treasury operations or banking administration. Practical experience with banking operations, bank requests, account administration and/or bank account openings and closures. Experience working with European banking partners, banking practices or regulatory requirements would be well regarded. Experience managing a shared inbox, workflow or operational request queue would be advantageous. Experience identifying and implementing process improvements. Strong written and verbal communication, organisation and prioritisation skills. High level of attention to detail and ability to follow activities through to completion. Ability to work independently within established processes, while knowing when to seek guidance or escalate. Experience with treasury, banking or financial systems would be advantageous. Role profile A dependable banking operations professional who can maintain continuity across Europe activities. Comfortable working directly with banks and coordinating operational matters to resolution. Organised, responsive and able to manage competing priorities and a busy banking inbox. Practical and improvement-focused, with a strong focus on accuracy, controls and timely follow-up. Collaborative and adaptable, with the ability to support changing team priorities and task allocation. The payrate for independent contractors is 50 - 85 EUR/hr

Core Responsibilities

Coordinate day-to-day banking operations across Europe, including bank account lifecycle administration, partner communications, request tracking, inbox management, and resolution of operational issues. Improve banking processes and procedures while supporting workload allocation, handovers, and continuity across the Treasury team.

Requirements

Candidates should have experience in a large corporate or multinational environment and practical experience with banks, treasury operations, banking administration, or account lifecycle activities. Strong communication, organisation, prioritisation, attention to detail, and follow-through are required; European banking experience, shared inbox management, process improvement, and treasury or banking systems experience are advantageous.