Key Skills

Job Description

About This Vacancy In this versatile role, you will work at the intersection of administration, data, and customer contact for a major player in the energy sector. Half of your time will be spent on data mutations and improving data quality; the other half will involve direct contact with customers across the Netherlands. No day is the same, and you thrive on that variety. You will join a dedicated and friendly team where collaboration is key. You will work in a hybrid setup: three days at the office and two days from home. What will you be doing? Data and systems Performing data mutations in systems such as SAP ISU, SAP Matrix, SAP CRM/C4, and IIO Checking, analyzing, and correcting data Identifying discrepancies and ensuring accurate data processing Customer contact Handling customer contact via phone and written communication throughout the Netherlands Verifying and correcting missing or unclear customer information Creating customer profiles based on a script Processes and work instructions Working according to existing procedures and contributing to keeping them up-to-date Collaborating with colleagues on complex issues

Core Responsibilities

Perform data updates, check and correct records, and resolve discrepancies across SAP and IIO systems. Contact customers by phone and in writing to verify information, create customer profiles, follow procedures, and collaborate with colleagues on complex issues.

Requirements

The posting does not specify formal education, experience, or certification requirements. The role calls for accurate data handling, customer communication, adherence to procedures, and collaboration in a varied administrative and data-focused environment.