Night Manager - Soho House Amsterdam
Key Skills
Job Description
About Us
Soho House Amsterdam is part of a global community for creative people, offering a welcoming space to work, relax, and connect. Recently awarded a Michelin Key, our House is recognised for its exceptional comfort and design. Join our team and help deliver thoughtful, high-quality experiences for our members and guests.
The Role
We’re looking for an experienced Hotel Night Manager to join our team at Soho House Amsterdam. In this role, you’ll be responsible for overseeing the hotel and wider House operation throughout the night, ensuring a safe, seamless, and exceptional experience for both members and guests.
Working closely with the Front of House Manager, you’ll lead the night team and act as the senior point of contact during your shift. You’ll oversee all front desk operations, including check-ins, check-outs, reservations, guest enquiries, special requests, and overnight issue resolution, while maintaining the high standards of hospitality that Soho House is known for.
This is an ideal opportunity for a hospitality professional who enjoys taking ownership, leading a team, and creating a welcoming environment during the quieter, yet equally important, overnight hours.
What We’re Looking For
- Previous experience as a Night Manager, Reception Manager, or similar leadership role in a fast-paced hospitality environment
- Strong problem-solving skills and experience managing guest concerns and complaints effectively
- Experience with Opera and/or Salesforce is highly desirable
- A collaborative team player with excellent communication skills
- Flexible availability, including weekends and overnight shifts
- Strong organisational, administrative, and attention-to-detail skills
- Fluent English, both written and spoken; Dutch is a strong advantage
- Calm, professional, and confident under pressure
Benefits
Soho House offers competitive compensation packages with global benefits and development opportunities.
- Competitive salary above Horeca CAO
- 15% night allowance
- All House Membership
- Travel allowance (from 7.5 km)
- In-House Experience after contract completion
- Soho Friends Membership with discounts on F&B, rooms, and Cowshed
- Partnership discounts (Go-Vital, One Fit, Swapfiets, and many more)
- Team events
- Refer a friend and earn a €300 (gross) bonus
Core Responsibilities
The Night Manager oversees hotel and house operations during overnight hours to ensure a safe and seamless guest experience. They lead the night team, manage front desk operations, and resolve guest issues while maintaining high hospitality standards.
Requirements
Candidates must have previous experience in a leadership role within a fast-paced hospitality environment. Proficiency in Opera or Salesforce is highly desirable, along with strong problem-solving and communication skills.
Benefits
- Competitive salary
- 15% night allowance
- All House Membership
- Travel allowance
- In-House Experience
- Soho Friends Membership
- Discounts on F&B
- Discounts on rooms
- Discounts on Cowshed
- Partnership discounts
- Team events
- Refer a friend bonus
About Soho House & Co.
Industry: Hospitality
Company size: 5,001-10,000 employees
Soho House & Co was founded in London, in 1995, as a private members’ club for those in film, media and creative industries. We have since expanded to include Houses across Europe and North America, as well as restaurants, cinemas, spas, workspaces and hotels. Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact. From the beginning, and throughout our 25-year history, our members have always been at the heart of everything we do