Key Skills
Job Description
Exceptional Hospitality Starts with You
As Night Auditor, you will combine front office operations with administrative and auditing responsibilities. You will support guests throughout the night, complete end-of-day procedures, oversee safety and security checks, and ensure all hotel systems and records are accurate for the next business day. Working closely with the Night Manager and Front Office team, you will help create a seamless guest experience around the clock.
Responsibilities
Next to delivering friendly and efficient guest service during night shifts, managing check-ins, check-outs, guest requests, and guest inquiries, here's what you'll do during a typical shift:
- Balance transactions: Audit, post, and reconcile the day's financial activity across outlets
- Verify payment accuracy: Ensure all credit card transactions align with daily reports
- Investigate discrepancies: Identify and resolve any anomalies found between financial reports and takings
- Assist hotel management: Provide guidance and training to Night Managers on accurate financial processes and system use
- Support emergency response: Assist the Night Manager during emergency situations
Qualifications
What We're Looking For
- Previous experience in Front Office, Guest Services, Hospitality, or a similar customer-facing role.
- Excellent communication and guest service skills with a genuine passion for hospitality.
- Strong administrative and organizational skills with a high level of accuracy and attention to detail.
- Comfortable working independently during overnight shifts and making decisions when required.
- Basic financial understanding and experience handling cash or performing auditing tasks is an advantage.
- Flexible availability for night shifts, including weekends and public holidays.
- Knowledge of hotel systems and the Hilton Honors program is a plus.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Core Responsibilities
The Night Auditor manages front office operations, guest services, and administrative tasks during overnight shifts. They are responsible for balancing financial transactions, verifying payment accuracy, and ensuring the safety and security of the hotel.
Requirements
Candidates should have previous experience in hospitality or customer-facing roles and possess strong administrative and organizational skills. A genuine passion for guest service and the ability to work independently during night shifts are essential.
Benefits
- Award-winning workplace culture
- Career development opportunities
About Hilton
Industry: Hospitality
Company size: 10,001+ employees
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,600 properties and over 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 270 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
