Key Skills

Job Description

Dutch Speaking Customer Experts for a Tech Leader About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. As experts in recruitment and BPO solutions, we pride ourselves on facilitating career-defining opportunities for professionals seeking to thrive in the global telecommunications sector. Job Overview We are currently recruiting for the Dutch Speaking Customer Experts for a Tech Leader position in Greece. This is an exceptional opportunity to represent a global telecommunications giant while enjoying the vibrant lifestyle that makes jobs in Greece so highly sought after by international professionals. Key Responsibilities Provide high-level technical support and troubleshooting for complex telecommunications services and equipment Manage incoming customer inquiries via phone, email, and chat, ensuring a premium service experience at every touchpoint Educate customers on the latest telecommunications product offerings and digital infrastructure solutions Maintain accurate records of customer interactions within our advanced CRM systems Collaborate with cross-functional teams to resolve complex technical outages or connectivity issues for our clients Contribute to the continuous improvement of telecommunications service delivery standards through feedback and insight Maintain a deep understanding of evolving telecommunications industry trends and service protocols Requirements Native or fluent Dutch (spoken and written) is mandatory for this role Valid EU passport or a valid work permit for Greece A passion for telecommunications technology and excellent digital literacy Exceptional communication and active listening skills in a professional business context Previous experience in customer service or technical support is considered a distinct advantage for these Dutch-speaking jobs Benefits What We Offer Competitive Monthly Salary with 13th and 14th salary bonuses per year Fully Paid Training programs to ensure your success in the telecommunications industry Comprehensive Health Insurance coverage Fully Paid Relocation Package including flight, transfer, and initial hotel accommodation Generous Monthly Performance Bonus Exclusive opportunities for professional growth and international career development Life in Greece Choosing one of our Dutch-speaking jobs means embracing a life of sunshine, history, and Mediterranean charm. Greece offers an unparalleled quality of life, where ancient traditions blend seamlessly with a modern, cosmopolitan environment. Living in Greece allows you to enjoy world-class beaches, vibrant nightlife, and a welcoming culture that is truly second to none. Our comprehensive relocation package ensures a smooth transition to Greece, allowing you to settle in comfortably while you explore the culinary delights and breathtaking landscapes of this historic country. By securing a position in Greece, you are not just accepting a job; you are choosing an adventure in a country that balances professional success with a relaxed, fulfilling lifestyle. How to Apply If you are ready to take the next step in your career with the Dutch Speaking Customer Experts for a Tech Leader position in Greece, we encourage you to apply today. Please submit your updated CV, and a member of the Mercier Consultancy Group team will be in touch to discuss your potential. We look forward to welcoming you to the team!

Core Responsibilities

Provide technical support and troubleshooting for telecommunications services, and handle customer inquiries by phone, email, and chat. Educate customers about products, maintain accurate CRM records, and collaborate with teams to resolve technical issues and improve service delivery.

Requirements

Native or fluent spoken and written Dutch and a valid EU passport or Greek work permit are required. Applicants should have strong communication and listening skills, digital literacy, and an interest in telecommunications; customer service or technical support experience is an advantage.

Benefits

• 13th And 14th Salary Bonuses
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package
• Monthly Performance Bonus
• Professional Growth Opportunities
• International Career Development