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Onboarding Associate

OrderYOYO

Amsterdam
Full-time
0-2 years experience
On-site

€3,300 per month

Key Skills

Communication
Customer service
Account management
Organizational skills
Problem solving
Teamwork
Client relationship management
Onboarding

Job Description

Onboarding Associate (m/v/d) – OrderYOYO

Ben je communicatief, servicegericht en werk je graag met mensen? Kom dan bij Appsmart werken en help onze restaurantpartners bij een succesvolle start en de verdere ontwikkeling van hun online aanwezigheid.

Jouw taken

• Begeleiding van nieuwe restaurantpartners vanaf het sluiten van het contract tot de livegang

• Het opzetten van restaurantprofielen, menukaarten en apps

• Ondersteuning van de partners gedurende de eerste 60 dagen

• Advies aan bestaande klanten over het optimaliseren van hun prestaties

• Opbouwen van langdurige klantrelaties

Wat je meebrengt

• Sterke communicatieve vaardigheden en organisatietalent

• Plezier in klantcontact

• Zelfstandig en doelgericht werken

• Teamgeest en eigen initiatief

• Eerste ervaring in klantenservice of accountmanagement is een pré

Werktijden

Maandag tot en met vrijdag met flexibele diensten:

• 09:00–17:30 uur

• 09:30–18:00 uur

• 10:00–18:30 uur

Dit bieden wij je

• € 2.700 basissalaris per maand + onbeperkte bonus (OTE ca. € 600 per maand)

• 24 vakantiedagen plus wettelijke feestdagen

• Duidelijke carrière- en ontwikkelingsmogelijkheden

• Een internationaal, gemotiveerd team met regelmatige evenementen

• Informele dresscode

Core Responsibilities

You will guide new restaurant partners from contract signing through to their live launch. Additionally, you will manage restaurant profiles, menus, and provide ongoing support to optimize partner performance.

Requirements

The ideal candidate possesses strong communication skills and a talent for organization. Previous experience in customer service or account management is considered a plus.

Benefits

  • Unlimited bonus
  • 24 vacation days
  • Career development opportunities
  • International team
  • Regular team events

About OrderYOYO

Industry: Information Technology & Services

Company size: 51-200 employees

The times for traditional online takeaway are changing - don’t be a side dish, when you could be the main course. We envision: A transformation in the modern online ordering culture, enabling local takeaway restaurants to take back control of their business – to attain independence, navigate and succeed as a Local Takeaway Restaurant in the new normal of the jungle of takeaway vendors and business models. We say: Don’t drown in a sea of anonymous service providers - stand out with your story, branding, and cooking. We believe in empowering takeaway businesses into becoming local heroes. We believe in Small being the New Big. OrderYOYO supports local takeaway owners to achieve their dream of becoming renowned for their food, reviving their passion and pride in their skills. By providing takeaway restaurants with branded websites, mobile apps and 360° Marketing we ensure that end-consumers order directly at their local takeaway restaurants, thus bypassing the Food Portals. Our mission is to be the preferred digital business partner for local takeaway restaurants, by inspiring and empowering them to engage with their customers - both new and returning. A loyal customer is not only paying for a product, they’re also very likely to promote it as well. Join our journey at OrderYOYO.com - we are here to bring your business at your fingertips. At OrderYOYO you will be empowered with relevant data, insights, tools and transparency on how your business is performing online - and ultimately how to secure continuous growth.

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