Distribution Service Engineer - Benelux
Key Skills
Job Description
Your mission
Welcome to Sungrow, we are happy you are with us now;We want to offer you another great opportunity in the Green - Energy environment, let`s have a look what your tasks as a
Distribution Service Engineer would be:
- Management of hotline / ticket system for distributors / installers / end users
- Training for distributors / installers in the related region.
- Onsite troubleshooting with partner success manager in the related region.
- Pre-sale customer visit with account manager in the related region.
- FAQ / online courses making / recording and documenting for the related region.
- Weekly / monthly / quarterly / annual report for the performance of the related region to the department center.
Your profile
So, for your personal background, it would be great to have:- BA or higher in electrical engineering or equivalent
- At least 3 years of work experience as after sale or technical support jobs for PV/ESS/O&M field. Job experience in inverter is preferred.
- Passion, desire and motivation to succeed
- Language requirements: native Dutch or French and English at least B2 level.
- Quick learner with desire to increase knowledge in the clean-tech industry
- Excellent skills in Microsoft Office.
- Ability to work independently and focused in a dynamic, fast-paced environment.
- 5%-10% working time may be on business travel between local market and EU department center.
Why us?
We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of!And now, for this decade, we are increasing our game, and You, You might become part of it! Besides that, many things await You:- Opportunities for Career advancement
- Bonus payment based on pre-agreed and signed KPI agreements
- A multinational team awaits You with lots of european and transeuropean exchange!
- Possibility for technical and commercial knowledge increasement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions
- Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China!
About us
We are fighting every day to make our mission happen – Clean Power for All!
With 870+GW of clean power presently installed worldwide, we are on the road to success!
Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.
Core Responsibilities
The Distribution Service Engineer will manage the hotline and ticket system while providing technical training and onsite troubleshooting for distributors and installers. Additionally, the role involves conducting pre-sale customer visits and generating performance reports for the regional department.
Requirements
Candidates must hold a bachelor's degree or higher in electrical engineering and possess at least 3 years of experience in technical support within the PV/ESS/O&M field. Proficiency in English and either Dutch or French is required, along with strong skills in Microsoft Office.
Benefits
- Career advancement opportunities
- Bonus payment
- Technical training
- Commercial training
- International travel opportunities
About Sungrow Europe - Welcome traveler!
Industry: Renewable Energy Equipment Manufacturing
Company size: 501-1,000 employees
Founded in 1997, Sungrow Power Supply Co., Ltd. is a leading global renewable energy company specializing in the R&D, production, sales, and services of renewable energy equipment. Sungrow operates in more than 100 countries and regions worldwide, with 20+ international subsidiaries, 4 major manufacturing bases, and 7 R&D centers. With strong global presence and continuous innovation, Sungrow has been honored with numerous awards, including “Global Top 500 New Energy Enterprises”, “The World's Most Bankable PV Inverter and Energy Storage Company (BloombergNEF).”, “Best Employer Brand among Globalized Enterprises”, and “MSCI ESG Rating AAA”. Looking ahead, Sungrow will remain committed to its mission of “Clean power for all,” to bridge to a sustainable future while building a trusted, world-renowned brand.