Key Skills

Job Description

Lead with expertise, drive innovation. Are you an experienced professional ready to take your career to the next level? At Accenture the Netherlands, we're seeking Observability experts who bring deep expertise, strategic thinking, and a passion for innovation to help us solve complex challenges and deliver exceptional results. What you'll do: Define Enterprise Observability Strategies, Target Architectures, Maturity Roadmaps and Operating Models across applications, Infrastructure, Networks, Cloud and Business Services. Lead Architecture decisions across Observability platforms, including tool rationalisation, (Open) telemetry consolidation and integration with ITSM and ITOM ecosystems. Design the progression from Monitoring to AIOps and AI Event Operations, using predictive and causal AI to create context-rich, high-confidence events, reduce noise and improve root-cause analysis. Shape Proofs of Value and scalable Transformation Programmes that connect observability signals to automated workflows. Act as a senior design authority and trusted client advisor, translating business outcomes into architecture while guiding multidisciplinary delivery teams, supporting complex pursuits and developing reusable reference architectures and integration patterns. How We Reinvent At Accenture, our teams operate within one of our core service lines— Digital Core, Industry & Enterprise, Supply Chain & Engineering, Cybersecurity, Song, Finance, Talent, Client Groups, Global Operations, Reinventions Services —each designed to drive reinvention at scale. This role falls under Intelligent Infrastructure Services, where we combine deep industry expertise with cutting-edge technology to deliver 360° value to our clients. You’ll be part of a multidisciplinary team composed of multidisciplinary team of solution architects, observability engineers, product and adoption leads, AIOps specialists, ITSM professionals and consultants, working collaboratively to solve complex challenges and shape the future of intelligent business. Whether it's transforming digital cores, embedding AI into operations, or designing human-centric experiences, our teams are empowered to innovate boldly and deliver measurable impact. We go to market by industry, leveraging our global delivery network and strategic partnerships with ecosystem leaders like Microsoft, AWS, and Google. Our culture of shared success and continuous learning ensures that every team member contributes to—and benefits from—our reinvention journey. What we're looking for: Education: Bachelor's or Master's degree in Computer Science, Information Technology, Engineering or a comparable field, or equivalent professional experience. Experience: Typically 10+ years in Technology, including experience in observability, APM, monitoring, SRE, IT Operations or platform architecture Skills: Strong knowledge of one or more leading observability platforms, preferably Dynatrace, Grafana, Elastic, Datadog, Splunk; OpenTelemetry; AIOps; ITSM/ITOM integration; automation; operating-model design; ability to translate technical architecture into resilience, performance, cost and business outcomes Leadership: A client advisor who provides direction, takes ownership, constructively challenges established approaches, connects strategy to executable delivery. Bonus points for: Dynatrace, Splunk, Elastic, Grafana or Datadog certifications; experience with ServiceNow ITSM/ITOM, CMDB; Open Telemetry, FinOps; public-sector, critical-infrastructure or regulated environments; Dutch language capability. Has view on AI Observability & Agentic OPS What we offer: Work-Life Flexibility: 4x9 Workweek Option, Hybrid Working, FlexDay Financial Well-being: Competitive Base Salary, MyBenefits Budget, Annual Bonus, Net Allowance, Employee Share Purchase Plan Health & Wellness: Collective Health Insurance Scheme, Mental Health Support, Well-being Hub Time Off & Leave: 26 Vacation Days, Special Leave Types (parental leave, partner leave, bereavement leave, and gender affirmation leave), Culture Days Mobility & Commuting: NS Business Card, Mobility Budget (option to choose between electric bike, car lease, or public transport reimbursement) Career Development: Performance Achievement Program, Learning & Development Platform, Guidance from People Leads Inclusion, Diversity & Social Impact: Do Good Volunteer Program, I&D Networks, Refugee Talent Track Culture & Community: Accentrics & Friday Drinks, Annual Accenture NL Party, Flat Organizational Hierarchy Ready to lead and innovate? Apply today and become a Reinventor at Accenture the Netherlands.

Core Responsibilities

Define enterprise observability strategies, target architectures, maturity roadmaps, and operating models across applications, infrastructure, networks, cloud, and business services. Lead platform and AI-driven operations architecture, advise clients, guide delivery teams, and develop scalable transformation programs and reusable architecture patterns.

Requirements

Typically requires 10 or more years of technology experience, including observability, APM, monitoring, SRE, IT operations, or platform architecture. Candidates should have a relevant bachelor's or master's degree or equivalent experience, strong knowledge of observability platforms and OpenTelemetry, and the ability to connect technical architecture to business outcomes.

Benefits

• Flexible Workweek Option
• Hybrid Working
• Flex Day
• Competitive Base Salary
• Benefits Budget
• Annual Bonus
• Net Allowance
• Employee Share Purchase Plan
• Collective Health Insurance
• Mental Health Support
• Well-Being Hub
• 26 Vacation Days
• Special Leave
• Culture Days
• Public Transport Card
• Mobility Budget
• Career Development
• Learning and Development
• Volunteer Program