Key Skills

Job Description

Lead with expertise, drive innovation. Are you an experienced professional ready to take your career to the next level? At Accenture the Netherlands, we're seeking Observability experts who bring deep expertise, strategic thinking, and a passion for innovation to help us solve complex challenges and deliver exceptional results. What you'll do: Design and implement observability solutions across applications, infrastructure, networks, digital services and business journeys. Configure and engineer solutions using Dynatrace or Elastic depending on the client landscape and target architecture. implement meaningful collection of metrics, logs, traces, events and topology. Use OpenTelemetry, APIs and scripting to improve telemetry coverage, quality and consistency. Build dashboards, service views, alerts, and diagnostic capabilities that help teams understand health, performance, dependencies and business impact. Automate observability deployment and configuration through APIs, scripting, configuration-as-code and CI/CD practices. Investigate complex performance and reliability issues using telemetry, dependency data, anomaly detection and root-cause analysis. Integrate observability platforms with ITSM and ITOM processes, including incident, problem, event, CMDB and service-management workflows. Support application and service onboarding through reusable patterns, templates, runbooks, quality controls and acceptance criteria. Share knowledge, develop reusable engineering assets and help clients progress from reactive monitoring towards proactive and predictive IT Operations. How We Reinvent At Accenture, our teams operate within one of our core service lines— Digital Core, Industry & Enterprise, Supply Chain & Engineering, Cybersecurity, Song, Finance, Talent, Client Groups, Global Operations, Reinventions Services —each designed to drive reinvention at scale. You’ll be part of a multidisciplinary team composed of multidisciplinary team of solution architects, observability engineers, product and adoption leads, AIOps specialists, ITSM professionals and consultants, working collaboratively to solve complex challenges and shape the future of intelligent business. Whether it's transforming digital cores, embedding AI into operations, or designing human-centric experiences, our teams are empowered to innovate boldly and deliver measurable impact. We go to market by industry, leveraging our global delivery network and strategic partnerships with ecosystem leaders like Microsoft, AWS, and Google. Our culture of shared success and continuous learning ensures that every team member contributes to—and benefits from—our reinvention journey. What we're looking for: Education: Bachelor's degree in Computer Science, Information Technology, Software Engineering or a comparable field, or equivalent professional experience. Experience: Typically 4+ years in Technology, including experience in observability, APM, monitoring, software engineering, DevOps, SRE or IT Operations. Skills: Practical knowledge of one or more leading observability platforms, preferably Dynatrace, Grafana, Elastic or Splunk; metrics, logs, traces, events and topology; OpenTelemetry; APIs and scripting; automation; application and service troubleshooting; ITSM/ITOM integration; ability to translate telemetry into actionable operational insight. Leadership: A curious and accountable engineer who takes ownership, learns quickly, works effectively with clients and technical teams, constructively challenges assumptions and actively contributes knowledge and reusable solutions. Bonus points for: Dynatrace, Splunk, Elastic, Grafana certifications; experience with ServiceNow ITSM/ITOM, CMDB; Open Telemetry, FinOps; public-sector, critical-infrastructure or regulated environments; Dutch language capability. SAFE certification. Has view on AI Observability & Agentic OP. What we offer: Work-Life Flexibility: 4x9 Workweek Option, Hybrid Working, FlexDay Financial Well-being: Competitive Base Salary, MyBenefits Budget, Annual Bonus, Net Allowance, Employee Share Purchase Plan Health & Wellness: Collective Health Insurance Scheme, Mental Health Support, Well-being Hub Time Off & Leave: 26 Vacation Days, Special Leave Types (parental leave, partner leave, bereavement leave, and gender affirmation leave), Culture Days Mobility & Commuting: NS Business Card, Mobility Budget (option to choose between electric bike, car lease, or public transport reimbursement) Career Development: Performance Achievement Program, Learning & Development Platform, Guidance from People Leads Inclusion, Diversity & Social Impact: Do Good Volunteer Program, I&D Networks, Refugee Talent Track Culture & Community: Accentrics & Friday Drinks, Annual Accenture NL Party, Flat Organizational Hierarchy Ready to lead and innovate? Apply today and become a Reinventor at Accenture the Netherlands.

Core Responsibilities

Design, implement, and automate observability solutions across applications, infrastructure, networks, and digital services, using platforms such as Dynatrace or Elastic. Build telemetry, dashboards, alerts, and integrations; investigate reliability and performance issues; and help clients adopt proactive and predictive IT operations.

Requirements

A bachelor's degree in a relevant field or equivalent professional experience is required, along with typically four or more years of experience in technology and related areas such as observability, APM, DevOps, SRE, or IT operations. Candidates should have practical knowledge of observability platforms, telemetry, OpenTelemetry, APIs, scripting, automation, troubleshooting, and ITSM/ITOM integration, and be accountable, curious, and effective with clients and technical teams.

Benefits

• Flexible 4-Day Workweek Option
• Hybrid Working
• Flexible Day
• Competitive Base Salary
• Benefits Budget
• Annual Bonus
• Net Allowance
• Employee Share Purchase Plan
• Collective Health Insurance
• Mental Health Support
• Well-Being Hub
• 26 Vacation Days
• Special Leave
• Culture Days
• Public Transport Card
• Mobility Budget
• Career Development
• Learning and Development Platform
• Volunteer Program
• Inclusion and Diversity Networks