Key Skills

Job Description

Company Description We are an expat-focused real estate brokerage in The Hague, specializing in buying, selling, and renting residential properties for foreign nationals. Our highly qualified team offers personal guidance throughout the entire process, from finding a home to completing all paperwork in Dutch. We focus on professional, friendly, and honest service, ensuring clients feel supported and informed at every step. In addition to residential sales and rentals, we are experienced in investment property and property management. After-sale advice is an integral part of our service, helping clients settle into their new homes with confidence. Role Description As a Medewerker binnendienst, you will support the real estate team with day-to-day office and client-facing activities. You will handle incoming inquiries, schedule viewings and appointments, prepare and process documentation, and maintain accurate records in our systems. You will assist with drafting contracts and correspondence, coordinate communication between clients and agents, and provide clear information about procedures and timelines. You will also help prepare property listings, update online platforms, and support marketing activities for new and existing listings. This is a full-time, on-site role based in The Hague, working closely with colleagues to ensure smooth operations and excellent client service. Qualifications Strong administrative and organizational skills, including experience with documentation, data entry, and office coordination. Excellent communication skills, both written and spoken, with the ability to interact clearly and professionally with international clients. Customer service skills, including a proactive, service-oriented mindset and the ability to handle questions and concerns with patience and empathy. Basic knowledge or interest in real estate, property management, or related fields; experience in a brokerage or housing environment is an advantage. Proficiency with common office software (e.g., email, spreadsheets, document editors) and readiness to learn new digital tools and CRM systems. Ability to work accurately, manage multiple tasks, and prioritize in a dynamic environment with changing client needs. Fluency in English; knowledge of Dutch and other languages is highly beneficial for working with international clients. Diploma or degree in business administration, real estate, hospitality, or a related field is preferred, or equivalent work experience.

Core Responsibilities

Handle client inquiries, schedule viewings and appointments, prepare documentation, maintain records, and assist with contracts and correspondence. Coordinate communication between clients and agents, provide procedural information, and support property listings and marketing activities.

Requirements

Candidates should have strong administrative, organizational, communication, and customer service skills, along with accuracy and the ability to prioritize multiple tasks. Real estate experience or interest, proficiency with office software, and fluency in English are expected; Dutch or other languages and a relevant diploma or degree are beneficial.