Key Skills

Job Description

Job Description Why this vacancy is available At SiR Adam, we aim to deliver the best hospitality experience that goes above and beyond. To make this happen, we are looking for you! As our Front Office Supervisor, you will be responsible for the day-to-day operations and managing the team in all aspects of the Front Office and work along with them. With your sparkling personality and your hands-on mentality, you provide the ultimate experience for our guests and your team. This Is What You're Going To Do Together with your team, you will ensure our guests will have the most heartfelt service; You will supervise the team of Front Office Agents and Trainees; You will be working closely with the housekeeping and maintenance; Welcoming and guiding guests, conference guests and group leaders; Assist the daily operations in different departments; Overseeing "Health and Safety" procedures & coordination of crises; Handling complaints according to procedure. This is why your new job is challenging You work in a dynamic and rapidly changing environment with people from different cultures and backgrounds. At SiR Adam the Front of House team is also responsible for the minibar to restock in the rooms ánd for The Studios (our meeting rooms). As a result, you always keep an overview, are able to set priorities and switch quickly from task to task. You know how to make connections and you take the initiative when decisions must be made. Job requirements This is why you are the best candidate To succeed in this role, we believe you should have a minimum of 1-2 years of work experience in a supervisor role. You speak and write fluently in English. It goes without saying that you have an affinity with hospitality, you are a natural and creative professional with good communication skills and knows how to connect with different people and cultures. You are not afraid to make mistakes and would like to work in a young, ambitious and dynamic team. Our Benefits And Fun Primary conditions of employment (market-based Horeca CLA); Fixed staff rates for all Sircle Collection Hotels; A day off to celebrate your birthday; 25% discount at the restaurants of The Entourage Group; Discount on the hotel merchandise; Free Bootcamp and Kickboxing class @ Sir Adam every week; Free In-house experience after 1 month; Paid moving day; Company drinks and teambuilding events; A great team & leading hotel company. What We Do And Are Proud Of With our shared passion for hospitality, our team creates one-of-a-kind hotels, restaurants, stores and spas in Europe's most inspiring neighborhoods. It’s in our DNA to be creative, ambitious, surprising and to provide heartfelt service. About Sircle Collection Sircle Collection is an independent group of creative hospitality brands founded in 2011 by award-winning industry expert Liran Wizman. Our Amsterdam-based company has grown to include four hotel brands in 15 locations, three restaurants, a design concept store and three landmarks–all located in some of Europe's most inspiring neighborhoods. Our brands include Sir Hotels, Max Brown Hotels, Park Centraal Hotels, Seven North, The Rooftop at Sir Victor, Bar Claes and many more. In everything we do, we are focused on creating special and surprising experiences for our guests. About SiR Adam A mecca for music and culture lovers. With its bold presence in the A'DAM Tower in Amsterdam, SiR Adam resonates with the vibrant energy of the building's current occupants, including The Loft and The Shelter. The hotel is located just behind Central Station and overlooks the IJ River. Our application procedure Interested in this vacancy? Press the application button and send us your CV and motivation letter immediately! Our Recruiter will contact you within 5 days to let you know if we want to schedule a meeting. Details Amsterdam, Netherlands Front Office Sir Adam Hotel or

Core Responsibilities

Oversee day-to-day front office operations, supervise Front Office Agents and trainees, and provide heartfelt service to hotel, conference, and group guests. Coordinate with housekeeping and maintenance, support operations across departments, manage minibar and meeting-room needs, oversee health and safety and crisis procedures, and handle complaints.

Requirements

Candidates should have at least 1–2 years of experience in a supervisory role and be fluent in spoken and written English. The role also calls for hospitality affinity, creativity, strong communication and interpersonal skills, adaptability, and confidence taking initiative in a dynamic, multicultural team.

Benefits

• Market-Based Hospitality Collective Labor Agreement Conditions
• Fixed Staff Rates at Sircle Collection Hotels
• Birthday Day Off
• 25% Discount at The Entourage Group Restaurants
• Discount on Hotel Merchandise
• Free Weekly Bootcamp and Kickboxing Classes
• Free In-House Experience After One Month
• Paid Moving Day
• Company Drinks and Team-Building Events