Senior Service Engineer and Technical Support, Bromma
Key Skills
Job Description
BROMMA is a division of Kalmar, operating under its own brand. BROMMA has been the leading manufacturer of crane spreaders ever since its formation in the 1960s. Today we have, by far, the highest market share of the world’s spreader suppliers. Today, our spreaders are currently in use in 99 of the top-100 ports worldwide. BROMMA sales and service network has a wide-reaching footprint. We are present with own sales offices on all continents, and with an extensive network of agents, we are able to support customers in every country in the world. More information about BROMMA can be found on www.bromma.com Join us and take your career to the next level As a Service Engineer based in Rotterdam, Netherlands, you will be responsible for servicing our high‑complexity products. Your collaborative contributions will ensure our clients receive exceptional service and support for both new and existing equipment, fostering trust and operational excellence. The role requires travel primarily throughout the Benelux region to provide hands-on, on‑site expertise to our customers. Occasional travel within Europe may also be required. What Are Your Key Responsibilities Service operations: Carry out service operations, including preventative maintenance and both warranty and non‑warranty repairs on spreaders. Insightful Recommendations: Conduct thorough site inspections and identify opportunities to suggest helpful parts, refurbishments, and upgrades that truly support our customers. Collaborative Support: Provide technical assistance and guidance for the installation and troubleshooting of equipment. Responsive Servicing: Undertake preventative and responsive service calls, ensuring product and system repairs meet our customers' needs and specifications. Knowledge Sharing: Cultivate community by delivering technical training and sharing valuable knowledge on product maintenance, troubleshooting, and repair with our customers. Commissioning: Carry out commissioning and installation of newly delivered spreaders units. What We Offer You “Customers depend on us. Our focus isn’t optional — it’s what keeps terminals running and trust alive.” Rewards that truly count: We offer meaningful development opportunities through varied assignments, fair and gender-neutral pay, and flexible working conditions — all within a culture that values your growth and celebrates success. Safety that moves us forward: Build your career with a company rooted in safety since the 1960s, ensuring stability and an environment that empowers you to speak and be heard. Purpose that drives change: You'll contribute to solutions that transform global trade, creating environmental and operational innovations. People who move together: You'll collaborate with people who build lasting relationships through global expertise, connections, and a commitment to sustainability. Become part of our global network, nurturing innovative, sustainable solutions and making a shared impact worldwide. What You Bring To The Role Education & Experience: Educational background in Mechanical or Electrical Engineering, with experience in hydraulic systems. Minimum of 2 years of relevant business/product experience, specifically involving service work or assembling large industrial machinery. Technical Skills: Ability to read and interpret complex electrical and mechanical drawings. Foundational understanding of PLC software and hands-on experience with heavy machinery. Systems & Diagnostics: Basic knowledge of mechanical, hydraulic, and control systems. Strong computer literacy combined with advanced fault-finding and error-diagnostic logic. Compassionate Communication: Excellent written and spoken English, paired with warm interpersonal skills that allow you to comfortably connect, communicate, and build consensus with others. Fluency in Dutch is required, and German is considered a merit. Collaborative Team Player: You deeply value teamwork while also feeling confident in independently nurturing assignments to completion. Commitment to Documentation: Diligent and thoughtful documentation skills to ensure transparent and clear communication across teams. Flexibility & Presence: A willingness to travel throughout the Benelux region to support our customers on‑site, with occasional travel within Europe. Ready to elevate your career? Apply today! Join us and take the next step in your career journey with Bromma! As the interviews may begin before the closing date, we encourage early applications. Please submit your CV in English. #Bromma #Netherlands Bromma is part of Kalmar. About Kalmar Kalmar (Nasdaq Helsinki: KALMAR) is moving goods in critical supply chains around the world, with the vision to be the forerunner in sustainable material handling equipment and services. The company offers a wide range of industry shaping heavy material handling equipment and services to ports and terminals, distribution centres, manufacturing and heavy logistics. Headquartered in Helsinki, Finland, Kalmar operates globally in over 120 countries and employs approximately 5,300 people. In 2025, the company's sales totalled approximately EUR 1.7 billion. www.kalmarglobal.com
Core Responsibilities
Service, inspect, repair, install, and commission crane spreaders, including preventive maintenance and warranty and non-warranty work. Provide on-site technical support, troubleshooting, customer training, and recommendations for parts, refurbishments, and upgrades, primarily across the Benelux region.
Requirements
Requires an educational background in mechanical or electrical engineering, experience with hydraulic systems, and at least two years of relevant service or large industrial machinery assembly experience. Candidates should be able to interpret complex drawings, have basic PLC and heavy machinery knowledge, demonstrate strong diagnostic and documentation skills, and be fluent in Dutch with excellent spoken and written English; German is an advantage.
Benefits
- Professional Development Opportunities
- Fair And Gender-Neutral Pay
- Flexible Working Conditions
About Kalmar Netherlands
Industry: Machinery Manufacturing
Company size: 51-200 employees
Kalmar verplaatst goederen in kritieke toeleveringsketens over de hele wereld, met een visie om een koploper te zijn op het gebied van duurzame materiaalafhandeling en -diensten. Met ons portfolio van efficiënte en koolstofarme apparatuur, een uitgebreid dienstenaanbod en diepgewortelde branche-expertise, helpen we onze klanten hun duurzaamheids- en productiviteitsdoelen te bereiken. Elke klant bevindt zich op zijn eigen reis – en wij staan hen bij elke stap terzijde. We bieden geavanceerde oplossingen en levenslange ondersteuning, waarmee we langdurige partnerschappen opbouwen die verder reiken dan het moment van aankoop. Dankzij ons wereldwijde bereik stimuleren we duurzame materiaalafhandeling, creëren we waarde voor onze aandeelhouders en helpen we onze klanten hun veiligheid, duurzaamheid en productiviteit te verbeteren. Duurzaamheid staat centraal in alles wat we doen. Via elektrificatie, automatisering en digitalisering innoveren we met een duidelijk doel. Samen zorgen we dat elke beweging telt. Het hoofdkantoor van Kalmar is gevestigd in Helsinki, Finland. Kalmar is wereldwijd actief in meer dan 120 landen en heeft ongeveer 5.000 medewerkers. In 2023 bedroeg de omzet van Kalmar (op carve-out-basis) circa 2 miljard euro. 🌐 Website: https://www.kalmarglobal.com 👥 Mensen & Carrières: https://www.kalmarglobal.com/careers