Key Skills

Job Description

SYMBOL OF ELEGANCE AND AUTHENTIC LUXURY WITH ITS SOPHISTICATED AND TIMELESS COLLECTIONS, CELINE IS A FRENCH LEATHER-GOODS AND COUTURE HOUSE, DRIVEN BY A STRONG ARTISTIC AND HOLISTIC VISION. CELINE’S AMBITION IS TO BE ONE OF THE MOST ICONIC LUXURY BRANDS WORLDWIDE. TO MAKE THIS VISION A REALITY WE ARE LOOKING FOR AGILE, PASSIONATE AND AUTHENTIC PERSONALITIES WHO ARE EAGER TO EVOLVE IN A HIGHLY CREATIVE AND CHALLENGING ENVIRONMENT. YOUR WORK ENVIRONMENT AS CLIENT ADVISOR, YOU WELCOME ALL CLIENTS TO OUR STORE ENSURING THE CLIENT FEELS COMFORTABLE IN THE ENVIRONMENT YOUR IMPACT CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES. WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE. SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE. BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS. CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM. BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE: VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT. CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES SUPPORT THE DIGITAL EVOLUTION OF THE HOUSE. BE A GREAT AMBASSADOR OF CELINE AND THE GROUP ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVITY AND YOUR SENSE OF EXCELLENCE. Job Responsibilities YOUR IMPACT CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES. WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE. SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE. BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS. CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM. BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE: VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT. CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES SUPPORT THE DIGITAL EVOLUTION OF THE HOUSE. BE A GREAT AMBASSADOR OF CELINE AND THE GROUP ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVITY AND YOUR SENSE OF EXCELLENCE. Profile COMPETENCIES HIGH PRODUCT AND FASHION SENSITIVITY AND KNOWLEDGE ABILITY TO UNDERSTAND AND GO BEYOND CUSTOMERS’ NEEDS TO PROVIDE THEM THE BEST CUSTOMER EXPERIENCE. TASTE FOR CHALLENGE AND A TEAM SPIRIT SENSE OF SERVICE, NATURAL CURIOSITY, OPENMINDED, OPTIMISM AND EMPATHY LANGUAGES: FLUENT IN ENGLISH AND DUTCH. A THIRD LANGUAGE WOULD BE A PLUS WORKPLACE: AMSTERDAM STARTING DATE: NOVEMBER 2026 Additional Information OUR ENGAGEMENT As part of our #CELINECARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive. We value diversity in all its forms — origins, identities, orientations, generations, abilities and life situations — and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodation if necessary. If you require specific assistance during the recruitment process, please do not hesitate to let us know. At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.

Core Responsibilities

Welcome and advise customers, deliver excellent service, share product expertise, and recommend complementary products to support sales objectives. Build lasting customer relationships and contribute to store operations, including visual merchandising, restocking, transfers, after-sales service, inventory management, and adherence to procedures.

Requirements

Candidates should have strong product and fashion knowledge, understand customer needs, and be able to provide an excellent customer experience. A team-oriented, service-minded, curious, open-minded, optimistic, and empathetic approach is sought; fluent English and Dutch are required, while a third language is an advantage.