Key Skills

Job Description

Location: Amsterdam | Job type: Permanent | 32 – 40 hours About The Role As Network Operations Analyst within Acrisure Global Network (AGN), you will provide the operational discipline, data insight and process support needed to run a high-performing global network. You will maintain reliable information on partners, opportunities, accounts, service delivery and revenues, turning data into practical insight for decision-making and continuous improvement. Employment Relationship Reports to: Director, Acrisure Global Network Key Responsibilities Data and Management Information Maintain accurate data on AGN members, international opportunities, active accounts and revenue flows. Produce regular dashboards and reports covering pipeline, referrals, partner activity, service performance and income. Analyse trends, gaps and exceptions and present clear findings and actions. Support data quality controls across systems and teams. Assist with forecasting, planning and the preparation of leadership and network-management reports. Network Operations Support onboarding, due diligence, documentation and periodic review of network partners. Maintain country profiles, partner capability records, contact information and service documentation. Coordinate network surveys, information requests, meeting materials and follow-up actions. Monitor agreed service standards and help identify recurring operational or partner-performance issues. Support membership administration, network agreements and records in coordination with legal and compliance specialists. Process and Technology Document and improve workflows for referrals, programme coordination, partner selection, reporting and revenue tracking. Develop practical guidance that improve consistency and reduce manual effort. Support adoption of relationship-management, workflow, reporting and collaboration tools. Assist with user testing, training materials and implementation of process or system enhancements. Handle network and client information with appropriate confidentiality and data-protection discipline. Business Support Prepare research, data and presentation materials for client meetings, partner discussions and business-development initiatives. Support requests for proposal, market exercises and country or partner analysis. Proactively identify and develop growth opportunities with network partners and client advisors, helping convert commercial potential into new business. Collaborate with clients, network partners and Acrisure colleagues. Required Training And/or Experience Bachelor’s degree in business, finance, economics, data analytics, insurance or a related field, or equivalent experience. Experience in operations, data analysis, project support, insurance or professional services is preferred. Strong Excel and PowerPoint skills; experience with Power BI, CRM, Monday and workflow tools is an advantage. A healthy interest in AI and automation and able to apply this. Ability to organise, analyse and explain complex information clearly. Fluent written and spoken English; additional languages are an advantage. Required Personal Attributes/Competencies Analytical, accurate and curious, with strong attention to detail. Structured and dependable, with effective planning and follow-through. Comfortable working independently while contributing to a collaborative international team. Service-minded and able to communicate effectively with different stakeholders. Proactive in identifying issues, improving processes and learning new tools. Able to manage sensitive information with discretion. Willingness to travel internationally when required.

Core Responsibilities

Maintain accurate network, opportunity, account, service, and revenue data, and produce reports and analysis to support planning and decision-making. Coordinate partner operations and onboarding, improve workflows and tool adoption, and support client meetings, proposals, and business-development opportunities.

Requirements

A bachelor’s degree in business, finance, economics, data analytics, insurance, or a related field—or equivalent experience—is required; experience in operations, data analysis, project support, insurance, or professional services is preferred. Candidates should have strong Excel and PowerPoint skills, clear analytical and communication abilities, fluent written and spoken English, and discretion when handling sensitive information; Power BI, CRM, workflow tools, additional languages, and AI or automation experience are advantageous.