Global Chapters Director
Key Skills
Job Description
Lead a global network, develop leaders, and protect people from scams. The Global Anti-Scam Alliance (GASA) is a rapidly growing nonprofit that unites financial institutions, technology and telecommunications companies, cybersecurity experts, governments, law enforcement, and consumer protection organizations to share knowledge, raise awareness, and combat scams worldwide. Our Global Anti-Scam Summits in Europe, Asia, and Africa connect experts and leaders to advance collaboration and prevention. Our regional and national chapters in Africa, Asia-Pacific, Brazil, Mexico, and North America strengthen local engagement, with further chapters under development in China, Europe, India, and the Middle East and North Africa. We are seeking an internationally experienced leader to strengthen and scale this network, develop regional leaders, and turn global strategy into sustainable local impact. The opportunity Reporting to the Managing Director, you will lead and coach Chapter Directors across markets and cultures, balancing global standards with local autonomy. You will strengthen existing chapters, develop affiliate relationships, and launch new chapters in priority markets. You will help regional leaders build capable teams, credible stakeholder networks, and financially sustainable plans, while driving measurable progress against GASA’s mission. You are accountable for chapter performance, working with the Partnerships Director on commercial priorities and with central teams on operational support. What you will do Scale the network: Develop the global chapter strategy, strengthen existing chapters and affiliate relationships, and assess and launch new chapters with clear plans for leadership, governance, stakeholder engagement, and financial viability. Develop leaders and expert teams: Coach Chapter Directors and multidisciplinary teams working in anti-scam, cybercrime, fraud prevention, and related fields across an international, virtual network. Improve chapter performance: Guide chapter leaders on membership growth and retention, budgets, forecasts, revenue, and KPIs; identify performance gaps and lead practical improvement plans that strengthen accountability and financial sustainability. Strengthen governance and impact: Work with central Operations on reporting, risk escalation, and chapter reviews, and build senior public- and private-sector relationships that translate cross-sector collaboration into measurable regional outcomes. What you bring A bachelor’s degree, master’s degree, or MBA is required, alongside significant international leadership experience across multiple countries or regions. Track record of leading, coaching, and developing managers across countries and cultures, including responsibility for geographically dispersed teams in remote, matrix, or decentralized environments. You have strengthened a decentralized network, association, alliance, or comparable multi-country operation, delivering measurable results in growth, member or customer value, retention, revenue, or effectiveness. You bring sound financial judgment, practical experience with budgets, forecasts, or P&L management, and confidence using CRM systems, dashboards, and performance data. You can engage senior stakeholders across financial services, telecommunications, cybersecurity, cybercrime, fraud prevention, consumer protection, or related fields, and lead subject-matter experts without needing to be the technical specialist yourself. Professional fluency in English and willingness to travel internationally are required. Nonprofit, membership organization, or public-private partnership experience is an advantage. We welcome regional directors and deputy executives with the potential to take on broader executive responsibility as GASA grows. Success and opportunity In your first year, you will establish a clear chapter development roadmap, strengthen regional leadership, implement consistent performance reviews, and deliver measurable progress in membership retention, revenue, financial sustainability, and anti-scam impact. GASA offers the opportunity to shape a growing global movement, collaborate with influential organizations worldwide, and make a tangible contribution to a safer digital environment, with flexible remote working and compensation aligned with experience and the agreed contractual arrangement. How to apply Apply in English through the LinkedIn Apply button with your CV or LinkedIn profile, a brief motivation, your compensation expectation on a full-time equivalent basis, your weekly availability, and your earliest start date. Only applications submitted through LinkedIn will be considered.
Core Responsibilities
Lead and scale GASA’s global chapter network by strengthening existing chapters, developing regional leaders, and launching new chapters with sustainable governance, stakeholder, and financial plans. Improve chapter performance through coaching, financial oversight, consistent reviews, and cross-sector relationships that deliver measurable anti-scam outcomes.
Requirements
A bachelor’s, master’s, or MBA degree and significant international leadership experience across multiple countries or regions are required, including experience leading and developing geographically dispersed managers and teams. Candidates should have strengthened a decentralized network or comparable operation, bring financial and performance-management skills, engage senior stakeholders across relevant sectors, be professionally fluent in English, and be willing to travel internationally.
Benefits
- Flexible Remote Working
About Global Anti-Scam Alliance (GASA)
Industry: Think Tanks
Company size: 11-50 employees
Our mission is to protect consumers worldwide from scams by raising awareness, enabling hand-on tools for consumers and law enforcement, facilitating knowledge sharing, organizing research, supporting the development of (legal) best practices, and offering training and education. The number of online scams is booming. $1.026 trillion was lost by consumers to scams in 2023. However, this is only the tip of the iceberg as only 7% of all victims report the online scam to the police. Still, in most developed countries 20 to 40% of all reported crime is now related to online fraud. Scammers, however, can go free because they can operate globally, while law enforcement operations locally, regionally, or nationally. According to the World Economic Forum, only 0.05% of all cybercriminals are prosecuted.