Key Skills

Job Description

Role: Business Analyst – Insurance | Payment Domain Location: Utrecht, Netherlands Duration: Perm Role Overview We are seeking a Business Analyst with 3-10 years of experience in Financial Services, specializing in either Payments, Insurance, or both domains. The ideal candidate will have strong business analysis skills, experience in digital transformation initiatives, stakeholder management capabilities, and a solid understanding of modern financial platforms and processes Key Responsibilities Gather, analyze, and document business requirements. Design and optimize end-to-end business and functional processes. Conduct AS-IS and TO-BE process analysis. Support digital transformation and platform implementation initiatives. Translate business requirements into functional specifications and platform configurations. Collaborate with business, IT, and cross-functional stakeholders. Ensure end-to-end traceability of requirements throughout project lifecycles. Support Agile delivery teams using Scrum, SAFe, or Lean methodologies. Identify business opportunities and contribute to pre-sales and consulting engagements. Payments Domain Experience Experience in at least three of the following areas: SEPA (SCT, SDD), PSD2 & Open Banking, RTGS, Instant Payments, ISO 20022 Migration Payment Hub Implementations, Payments Replatforming, Clearing & Settlement Experience with payment platforms such as: Finastra,Volante,FIS OPF, Fiserv, Temenos TPH,ICON Strong understanding of payments market trends and regulatory developments. Insurance Domain Experience Insurance business process knowledge Customer Journey Design Digital Transformation programs Insurance platform implementation experience Experience with Level, Roundcube, or similar insurance solutions Knowledge of: WebMethods, Drools (BRE), Postman, SOAP UI, ReadyAPI Required Skills 3-10 years of Business Analysis experience. Proven experience in Financial Services, Payments, or Insurance. Strong stakeholder management and communication skills. Experience working in multicultural and distributed teams. Agile delivery experience (Scrum, SAFe, Lean). Bachelor's or Master's degree in Business, Computer Science, Economics, or a related field. Excellent English communication skills. Dutch language skills are a strong advantage. Working at Capgemini Get the future you want. That is a promise we make to you. It starts on day one. With good onboarding and structured and transparent growth paths. But also: plenty of opportunities to deviate from these to pioneer and to choose your own path. You can count on our boundless trust and collegial support. Working for Capgemini also means working in the international heart of innovation. The premier league of technology. An employer with an eye for you and a sights on the future, in which sustainability and diversity and inclusion play key roles. Benefits All the training you need to be successful as a Business Analyst . A well-filled package including holiday allowance and enough time (26 days) to spend it. A non-contributory pension scheme, so you'll have positive thoughts about Capgemini during your old days. Work wherever you want on a device of your choice with our connectivity allowance. Your first necessity as a professional: a fast laptop and a SIM card you can also use privately. Always on the road with your electric lease car or NS business card. Or opt for payout of your travel budget in cash. And of course, a suitable salary. We will be happy to discuss this with you.

Core Responsibilities

Gather, analyze, and document business requirements; assess and optimize end-to-end processes; and translate business needs into functional specifications and platform configurations. Collaborate with business and technology stakeholders, support Agile delivery and transformation initiatives, maintain requirements traceability, and contribute to consulting and pre-sales engagements.

Requirements

Candidates should have 3–10 years of business analysis experience in financial services, payments, or insurance, with strong communication and stakeholder management skills and experience in Agile, multicultural teams. A bachelor's or master's degree in a relevant field is required; English proficiency is essential, while Dutch is an advantage.

Benefits

• Training
• 26 Days of Annual Leave
• Holiday Allowance
• Non-Contributory Pension Scheme
• Connectivity Allowance
• Laptop
• SIM Card
• Electric Lease Car or Public Transport Business Card
• Travel Budget Payout Option