Key Skills

Job Description

Job Summary The Senior Billing Process Analyst is part of a finance operations team and within that team responsible to identify, design and drive operational process & process innovations. This requires taking end to end ownership, working with different departments & stakeholders and gaining commitment from people to support the process. The role focuses on identifying, analyzing, designing and driving process improvements and automation and project management by supporting the implementation of new products and new infrastructure to enable business growth and support key company priorities. The role requires a deep understanding of Billing in order to assist in identifying where process improvements can be implemented. Responsible for executing key projects within a field of expertise. Key Responsibilities Work on daily ongoing billing processes with a critical mentality Develop, implement and perform control procedures in a timely and accurate manner to decrease financial risk Identify improvements to enhance partner/stakeholder experience and increase efficiency Communicate proactively and clearly with stakeholders on issues to indicate progress and to resolve issues Implement new change initiatives Liaise with teams within Booking.com to understand business needs as they relate to billing processes Take part in ad-hoc projects as requested Educate internal teams on billing related topics Set and monitor team KPI’s in collaboration with the Billing Manager Be the subject matter expert for the Billing processes and engines, with focus on Tax invoicing processes Requirements Of Special Knowledge/skills 5+ year experience in specialist area Bachelor degree in Finance, Economics or related field Experience in process management or project management Agile and entrepreneur mindset, motivated individual Ownership and drive of continuous process improvements with focus on automation and scale Data driven, possesses a strong analytical sense Technical proficiency with datasets/programs (e.g. ability to use/modify SQL/BDX queries, etc.) and systems (e.g. SAP, tooling, etc.) Mapping process flows and identify improvement opportunities Ability to work independently under pressure in a fast paced, dynamic environment Strong networking and ability to influence others Organizational change management skills Excellent teamwork skills Proficient in both spoken and written English The payrate for independent contractors is 25 - 69 EUR/hr

Core Responsibilities

Own and improve end-to-end billing processes, including designing and implementing controls, automation, and initiatives that improve efficiency and stakeholder experience. Lead billing-related projects, coordinate with internal teams, monitor KPIs, and serve as the subject matter expert for billing processes and tax invoicing.

Requirements

Requires at least five years of experience in a specialist area, a bachelor's degree in finance, economics, or a related field, and experience in process or project management. Candidates should bring strong analytical and technical skills, including working with datasets, SQL/BDX queries, and systems such as SAP, along with ownership, communication, change management, and teamwork abilities.