Technical Product Manager - Delivery & Availability Management (DAM)
Key Skills
Job Description
📍 Location: Flexible (UK) 🧩 Remit: Delivery & availability systems, monolith to domain-driven architecture, AI-native product work 🎯 Focus: Shape what our customers can buy, when it arrives and how it gets there, and untangle the monolith behind it. About Product At Bloom & Wild 🌸 We're Europe's largest direct-to-consumer flower and gifting business (Bloom & Wild, bloomon and Bergamotte), now growing into cakes, candles and hampers. Our 16-strong Product team works in 8 squads, with fortnightly sprints and quarterly OKRs, across London, Amsterdam and fully remote. The Delivery & Availability (DAM) squad sits behind every order: it shapes what customers can buy, when it arrives and how it gets there. The Role You'll own the roadmap for our delivery and availability systems and guide a squad of 6 alongside a technical lead. Much of this lives in a large monolith that has grown with the business, and you'll help us untangle it: setting clear domain boundaries and making sure every change lands safely, especially around Christmas and Mother's Day. You'll work with Operations, Commercial and Logistics, and use AI to move faster. Key Responsibilities Roadmap Ownership: Own the DAM roadmap, balancing a cleaner domain-driven architecture with commercial value along the way. Monolith Untangling: Choose what to change and when, so every release lands safely for customers, warehouse and logistics teams. Range & Carrier Growth: Launch new carriers and more complex product categories with Operations, Commercial and Logistics. Data & AI: Shape clean data models and interfaces that enable automation and agentic commerce, using AI tools (including MCP-based tooling) for research, debugging and analysis. Outcomes: Own squad KPIs, measure impact, course-correct and keep senior stakeholders informed. What We're Looking For Roadmap Experience: You’ve owned a product roadmap end-to-end as a Technical Product Owner or Manager. Monolith Experience: You’ve worked inside a large monolith to set domain boundaries, bounded contexts or service extractions. Cross-Functional Working: At your best working with Operations, Commercial, Logistics and engineering to solve ambiguous problems. AI & Data Curiosity: Hands-on with AI tools, and you love turning data into decisions. Don't check every box? Please apply anyway! We hire for potential and diverse perspectives over exhaustive checklists. Perks & Benefits ✨ Flexibility: Core hours, flexible working, plus up to 45 days a year to work abroad. 🌴 Time Off: 25 days holiday + birthday + flexible bank holidays (option to buy 5 extra days) + a volunteering day. 🌱 Growth & Wellbeing: Equity options, health cash plan, Classpass, Bloom & Learn training framework, enhanced family leave and generous product discounts. How We Hire Initial chat with Chloe, our TA Manager Video call interview with our Head of Product (for Ops Tech) A longer format interview split into two: one section with some of our engineers and the other section with others from product 30-minute final conversation with our CPTO Need interview adjustments? Tell us in your application - we are more than happy to support you however we can. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Core Responsibilities
Own the Delivery & Availability Management roadmap and guide a six-person squad in safely evolving a large monolith toward clearer domain boundaries and domain-driven architecture. Coordinate with Operations, Commercial, Logistics, and Engineering to expand carriers and product categories, use data and AI tools to improve decisions, and manage squad KPIs and stakeholder updates.
Requirements
The candidate should have end-to-end product roadmap ownership as a Technical Product Owner or Manager and experience defining domain boundaries, bounded contexts, or service extractions within a large monolith. They should be effective working across Operations, Commercial, Logistics, and Engineering, and have hands-on curiosity about AI tools and data-driven decision-making.
Benefits
- Flexible Working
- Up To 45 Days Per Year To Work Abroad
- 25 Days Of Annual Leave
- Birthday Leave
- Flexible Bank Holidays
- Option To Buy 5 Extra Days Of Leave
- Equity Options
- Health Cash Plan
- ClassPass
- Training And Development
- Enhanced Family Leave
- Product Discounts
- Volunteering Day
About Bloom & Wild
Industry: Retail
Company size: 201-500 employees
Bloom & Wild is re-inventing the $60B global flower industry. Over a billion flower exchanges take place every year and industry satisfaction levels are low. Driven by our core belief that you can never care too much or be too thoughtful, we do things a little differently. From inventing letterbox flowers to founding The Thoughtful Marketing Movement. And we’ve seen impressive traction to date. We are Europe’s largest direct to consumer flower company. As the inventor of letterbox flowers, Bloom & Wild is powered by great ideas that are rooted in continuously improving the experience for our customers. On a mission to make sending and receiving flowers the joy it should be for both the sender and the recipient, we promise beautiful, brilliantly-designed letterbox surprises and make-a-statement bouquets. Our flowers are sent as the freshest buds, carefully packed and ready to bloom for arrangements that last. The result is almost 60k five star reviews and the status of the UK’s most-loved online florist. Since launching in 2013 we’ve raised £126m of venture capital and private equity funding from investors including General Catalyst, Index Ventures, Burda Principal Investments and MMC Ventures. We’ve been named one of the 5 fastest growing tech companies in Europe and are alumni of Tech Nation’s Future Fifty. We were also one of the Sunday Times Top 100 Small Companies to Work For 2020. We’ve got a brilliant ideas-led innovation culture. And we’re looking for people from all backgrounds to help drive our next exciting stage of growth. If you’re interested in joining us, please take a look at our open roles on our jobs tab. Bloom & Wild acquired bloomon in April 2021 and Bergamotte in July 2021, cementing our position as Europe's leading online flower company. Together, we are active in 8 countries. We are home to a family of 3 strong brands, Bloom & Wild, bloomon and Bergamotte.